Feefo Product Reviews
Try Feefo today with our ratings and reviews app
Key values section
Ratings and reviews
Build trust and credibility around your products and services, with real reviews from real customers.
Data and analytics
See beyond your star rating and truly understand your customers, with powerful analytics and reporting on their feedback.
CX insight
Create a better customer experience by listening to your customers across their entire journey with you.

Feefo Product Reviews
Launch date

Feefo Product Reviews
Launch date
Pricing
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Electric Bear Brewing Co | British Craft Beer
We use Feefo for our service and product reviews. I don't understand the negative reviews here at all as in our experience it is a really excellent review platform. All our reviews are from verified customers only (so no spammy trolls and haters), and they have a rigorous process for making sure we can't fiddle with the reviews, which means we keep focussing on being excellent!
Feefo is a vital part of our customer service toolkit, there are powerful analytics in the portal for us to understand what our customers are saying about us and their support is also very responsive and helpful.
Highly recommended.
Alep Jewellery
This app is fraud unfortunatly I deleted other apps and kept this one for reviews , They say in FREE version you get : 150 free feedback request emails in the first month (50 emails a month thereafter)
This is a lie, after one month none of the features are working, and you must upgrade to use the app, which is not mentioned in free version description.
Support service is very slow, conversations took over an hours back and forth.
I had to uninstall
Vape Juice
For an app that 'easily integrates' it easily unintegrates too.
Paid for this for months without getting any of the organic stars.
Highlighted how these have disappeared 6 months ago. While I got attentive service, nothing of any substance changed.
Today I ask again and a different person understands the issue. When I have asked them to tweak the script itself on our site to make it work, the least they can do for the hundreds and hundreds of pounds we have paid for the app; they aren't willing to do.
Feedback Rebates from Virthium however are only too happy to jump on and help out, as are many shopify app developers. We don't have a development team - we aren't a large company. But from what I can advise is Feefo is not worth it for an SME. Plenty of other options available
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