Feefo Product Reviews

Feefo Product Reviews

Pricing
Free plan available
Highlights
Works with the latest themes
Rating
3.2 (18)

Everything you need to increase sales, trust, and customer engagement with verified product reviews

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers. Start collecting product reviews in minutes: Feefo will engage your customers for you, fully automating the review collection process. Once you have feedback, easily respond then showcase your verified ratings across your store, Google Shopping (and more!), so shoppers see reviews where they matter most.

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers. Start collecting product reviews in minutes: Feefo will engage your customers for you, fully automating the review collection process. Once you have feedback, easily respond then showcase your verified ratings across your store, Google Shopping (and more!), so shoppers see reviews where they matter most. more
  • Quickly and easily start collecting product reviews in only a couple of clicks
  • Make reviews easy to discover with 10+ on-brand ways to display for your store
  • Connect with Google Seller & Google Shopping to collect or showcase top ratings
  • Take action from trusted feedback knowing that reviews are from verified buyers
  • Get feedback about your store with brand reviews — build trust and gain insights
Highlights
Works with the latest themes

Languages

English

Pricing

External charges may be billed by Feefo Holdings Limited separately from your Shopify invoice. Learn more

Shopify Free Plan

Free

Essential 200

$119 / month

  • Product & Service Reviews
  • Review Response
  • Client Review Page
  • Display Tools
  • Social Sharing
  • Customer Support
  • API & Webhooks

Enhanced 200

$299 / month

  • Everything in Essentials
  • Feedback Request Manager
  • Insight Labels & Predictive Response
  • NPS
  • Surveys
  • Dedicated Customer Success Manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (18)

Overall rating
3.2
Counts per rating level
  • 61% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 28% of ratings are 1 stars
November 29, 2023

Firstly, great customer service - the integration team at Feefo helped me install on 3 different website (2 different themes).

I ended up having to install using manual code, which was disappointing, I think their 2.0 blocks need the option to edit {{ product.id }} tag from within the shopify theme editor, without this feature it seems to potentially pull an incorrect data-parent-product-sku and you are stuck having to insert the code manually - which is a shame.

However, due to the quality of the app once installed and the customer service I cannot knock any stars off for this, and I am now all up and running and thats all that matters.

Thanks

K2 Yak Chews
United Kingdom
9 days using the app
Feefo Holdings Limited replied March 4, 2024

Thank you for sharing your experience with us. We're pleased to hear that our integration team provided great customer service. We strive to provide seamless integration experiences for our users, and we're glad we could help you get set up.

Your feedback regarding the need for the option to edit the {{ product.id }} tag within the Shopify theme editor is valuable, and we appreciate you bringing this to our attention. We'll take this into consideration as we work to enhance our integration process.

If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thanks again for choosing Feefo.

Best regards,

The Feefo Team

May 13, 2024

I'm an existing FeeFo customer with a Premium Plan and this App won't install.
If I could give it zero stars I would.
Abysmal.
I've contact support and they've sent me a word document with complex instructions for creating my own integration app!!!!!!
Abysmal.

Zindiak
United Kingdom
23 minutes using the app
May 8, 2018

This is a superb app, it's easy to install, incorporates itself into your website making it effortless to use. Feefo send out emails to capture feedback and then advertises it on our website. What more could you want. Can't fault it!

Mitchellsbuildingcentre
United Kingdom
Over 4 years using the app
March 9, 2016

The implementation of the Feefo app onto my Shopify website was absolutely seamless and stress free. With the great support Feefo provided, it's up and running and provides customers with trusted reviews whilst viewing products. We believe it's important to have this information clearly displayed to show the great customer service provided. Thank you Feefo, this app is brilliant!! 10 out of 10!

Kennedy Wild Bird Food Ltd
United Kingdom
Almost 4 years using the app
March 11, 2016

This app just sorts it all out for you, it is brilliant.
Customer reviews now display for each of my products. Easy to install and great customer support from Feefo.

Kippson
United Kingdom
Over 1 year using the app

Support

Feefo Holdings Limited can answer any questions you have about Feefo Product Reviews.

Developer

Feefo Holdings Limited

Feefo Holdings Ltd, Heath Farm, Heath Road East, Petersfield, BFP, GU31 4HT, GB

Launched

March 2, 2016

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