Reviews (6)

Overall rating
4.5
Counts per rating level
  • 67% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
March 6, 2026

The onboarding process though complicated was very much supported by the team through live video calls to show how to work with the system. Communications were never left longer than 24 hours and they always found a solution to any additional needs we had. We now have a stable B2B offering and our customers using the new portal are growing. This has streamlined our B2B business and taken a lot of work off our team as its automated the ordering, allowing our sales team to focus on bringing in new Clients. I Would Highly recommend the product and the team. The support after the onboarding is also very communicative and fast.

DANNY'S CHOCOLATES
United Kingdom
5 months using the app
November 11, 2025

A really good experience, there's nothing the team won't do to overcome obstacles, with a really quick response time too. They also created several features for us that we really needed, so went above and beyond on our behalf. Highly recommend Fena, and my customers have all reported a good experience so far too.

Brownstone London
United Kingdom
6 months using the app
fena replied November 11, 2025

Thank you so much, Anne! It's always a pleasure working with businesses like yours. Wishing you all the best from the Fena team!

May 14, 2025

A little complicated at the installation side but the team are extremely attentive and helpful at every step!

Field Day Ireland
United Kingdom
About 1 month using the app
July 28, 2025

Very supportive team, reasonable price. I can and will recommend. It was a game changer as a small business owner. Thank you.

The Eden Collections
United Kingdom
About 1 month using the app
fena replied July 29, 2025

Thank you very much, Edith! Always pleasure to work with businesses like yourselves. All the best from the Fena Team!

May 23, 2025

Never was able to log in

House of Marcel Sweaters for Women
United States
1 day using the app
fena replied July 28, 2025

Hello - I am sorry you encountered some issue with the app. Our team tried to get in touch with you multiple times to help you out with onboarding and setting the app out. You have not replied to any of our messages. Is there anything we could do to rectify this review? Please email support@fena.co

June 8, 2026

World of Peptides
United Kingdom
5 days using the app