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Lift conversion rates at checkout with behavior-based upsells and trust-building content.
Leverage 400+ behavior signals to understand where shoppers abandon their carts and what drives them to convert. Turn those insights into personalised checkout experiences by displaying upsells, trust badges, or urgency messages to the right shopper at the right time. All fully customizable without code and built to drive conversion. Stop losing carts and start converting!
- Real-time checkout insights: Spot drop-offs and analyze shopper behavior
- Checkout Blocks (Plus): Tailor upsells, trust badges, and urgency messages
- Smart targeting: Display content by product, tag, device, cart value, and more
- Monthly reports: Get insights and benchmarks from store performance data
- A/B testing and staging tools: Test and launch real-time changes with confidence
Languages
English
Works with
- Checkout
- Shopify Admin
- Checkout
- Klaviyo
Categories
Pricing
Choose the plan that best fits your business.
Analysis Only
Free
Features
- Audit of your shop's checkout conversion
- Benchmark against similar stores
- Behavioral visitor segmentation
- Access FERO checkout analytics
Premium
$20 / month
Features
- Audit of your shop's checkout conversion
- Benchmark against similar stores
- Behavioral visitor segmentation
- Access to FERO checkout analytics
- Custom checkout blocks & trust badges
28-day free trial
Premium Plus
$30 / month
Features
- Audit of your shop's checkout conversion
- Benchmark against similar stores
- Behavioral visitor segmentation
- Access to FERO checkout analytics
- Custom checkout blocks & trust badges
- Behavior-based abandonment emails
28-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (28)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Very insightful and thoughtful team. Enjoyed digging into the data and some actionable hypotheses around improving conversion. Worth talking to them for sure -- and getting an audit.
Working with FERO has been very eye-opening. As a premium accessories brand, we’ve always prioritised the customer experience, but FERO helped us see what was actually happening at checkout. The audit revealed distinct behavioural groups in our shoppers (like casual vs. indecisive buyers), and the insights on how to tailor the checkout experience for each group are incredibly actionable. Highly recommend.
FERO delivers a level of insight and analysis that far surpasses what we've been able to achieve with our existing reporting tools—both within Shopify and through third-party partners.
Craig has played a key role in providing thoughtful feedback and proactively helping our team uncover deeper opportunities than we imagined. Rodrigo has also been fantastic, offering a comprehensive report on the customer blockers we're facing at checkout. Notably, the insights from FERO extend beyond the checkout experience, influencing broader aspects of our conversion strategy—from landing pages to email flows and overall communications.
Huge kudos to the FERO team and the incredible work they're doing!
Support
App support provided by FERO.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders, store analytics, Shopify Functions, Online Store
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View customers
Customer data
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View products
Products, collections
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View orders
Draft orders, all order history
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View store analytics
Reports
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View Shopify Functions
Cart transforms
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View Online Store
Checkout page, theme
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View other data
Shopify Markets settings
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