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WARNING: Do NOT waste your time or money on these sections! They can't even be installed. Contacted developer multiple times, but he/she has no interest in solving the problem, and emailing them is like pulling teeth, only without results!
Their "solution" sounded exactly like this (copy & paste):
"It happens Due to when you uninstall and reinstall the app without pussing the section into your theme. it's our policy if you uninstall our app after buying any section you are unable to use that section again until you contact us. We can also adding some more cool sections soon So Stay Tuned."
I only uninstalled the app, because that was what ChatGPT suggested, as an attempt to "refresh" the settings. I had to do something, because the developer is clearly not addressing the issue, yet is throwing a sales pitch at me, in his reply? You've got to be kidding me?!
Worst Shopify app ever! And that's really too bad, because I was excited about adding some animation to my website. Good thing I started with just one section, instead of the 5-6 I was planning on buying. Oh, and don't expect a refund, you'll just be ignored. Thanks for nothing! What a joke...
Hey,
I'm terribly sorry to hear about your experience with our app. This is definitely not the level of service we strive to provide, and I apologize for any inconvenience this has caused you.
I understand your frustration regarding the issue with reinstalling the app and the sections not being available. We truly appreciate your feedback and want to make things right for you.
Could you please provide us with some additional details so we can investigate this further and find a solution? If possible, could you share the specific sections you were interested in or any error messages you encountered? This will help us address the issue promptly.
Regarding your concern about the refund, I assure you that we take customer satisfaction very seriously. If you are eligible for a refund based on our policies, we will process it without delay. Please let us know if you would like to proceed with that option.
Once again, I apologize for the inconvenience caused. We value your business and hope to regain your trust by resolving this matter satisfactorily.
Looking forward to hearing from you soon.
Best regards,
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