Reviews (46)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 30, 2024

The service and training are very comprehensive, and the usage and installation are straightforward and convenient. Definitely worth a try.

Shapellx
United States
21 days using the app
January 14, 2025

I had an issue with a subscription charge going through I did not mean to do and cancelled after 30 mins. Once I raised this issue I revieved an email fixing the issue within 5-10 minutes. The customer service is exceptional and very prompt.

Beverage Bombs
United Kingdom
23 minutes using the app
March 4, 2025

转化效果好,视频赋能销售提升,有很好的客户成功支持,手把手帮助我们优化转化

HOVERAir Official
Hong Kong SAR
25 minutes using the app
December 12, 2024

Just started so looking forward to see performance. I like the way they display on my site and products pages.

Upon installation, when I found myself stuck, Tal came to the rescue, and had me functional rapidly.

ThatsSmoooth
United States
1 day using the app
October 22, 2024

It's a good and easy to understand app. He was very thorough in explaining things until I was able to resolve any issues I had.

わかりやすく、良いアプリです。不明点も解決するまでとても丁寧に教えていただきました。

cuna select
Japan
About 7 hours using the app
April 28, 2025

goog

CHITA LIVING
Hong Kong SAR
12 days using the app
September 23, 2024

ショップへの導入が簡単で、使いやすいアプリです。Fireworkがあれば、ショップ内の縦型動画からワンクリックで該当商品にアクセスできるので販売促進につながります。無料プランでも10個の動画をアップロードできるのも、かなり良いと感じています。もともとTikTokなどのSNS用に縦型動画を作っていてストックがある人に特におすすめです。「このアプリは日本語に翻訳されていません」と書かれておりますが、ほとんど日本語対応しているので、英語が苦手な方でも安心して使えます。管理画面上でデータ分析もしてくれるので、まずは無料版を試してみて効果を確認してみると良いと思います。

SESH# (セッシュタグ)
Japan
2 months using the app
October 30, 2024

Great customer service and once you have the how to guide super easy to implement. Great APP

eyeam
United Kingdom
About 1 hour using the app
May 30, 2024

Cymbiotika - Our experience with Firework has been great. We use firework for UGC videos on our Product Pages as well as using it for Livestreams when we do product launches. It is reliable and the team is also super responsive. We also recently used the simultaneous livestream feature to go live on Instagram and it was a success. We are excited to continuing working with Firework and all of its features!

CYMBIOTIKA
United States
About 2 years using the app
Firework replied June 21, 2024

Thank you so much for the review! We love UGC videos on product pages as well as your livestream experience. We are equally excited to continue supporting your success!

June 4, 2024

We have worked with Firework for 2 years with great success. Increased conversion rate on multiple site points and increased value from the content we already paid for on other channels, what more could you ask for? Plus, their team has been incredibly helpful whenever any issues pop up. Would absolutely recommend.

Kopari Beauty
United States
Almost 2 years using the app
Firework replied June 21, 2024

Thanks so much for the review and recommendations. We love to be able to help with your experience and conversion rate on site!