Firsthand Post Purchase Survey

Firsthand Post Purchase Survey

Pricing
$10/month
Rating
0.0 (0 Reviews)

Featured images gallery

Survey answer beside shoppers said vs analytics credited chart
  • Dashboard with attribution verdict, tiles, and NPS trend
  • Chart comparing what shoppers said with what analytics credited
  • Answer shares compared between new and returning customers
  • Survey answer beside shoppers said vs analytics credited chart
  • Dashboard with attribution verdict, tiles, and NPS trend
  • Chart comparing what shoppers said with what analytics credited
  • Answer shares compared between new and returning customers
  • Merchant asks their AI assistant about repeat shoppers
  • Question editor with audience targeting conditions
  • Tagged answer's monthly chart with a December peak

You shouldn't need a data scientist to make your post-purchase survey data actionable.

You built a survey, it's perfect. The responses start flowing in. The charts look pretty. You want to use the data to uncover new insights. So, you export a spreadsheet. 3,000 rows formatted to look like the stuff of nightmares. What now? Meet Firsthand. One-question surveys on your thank-you page, tied to real orders. We believe that what happens after the survey matters most. Built from the ground up to surface actionable insights unique to your store. Welcome to goal-first survey building.

You built a survey, it's perfect. The responses start flowing in. The charts look pretty. You want to use the data to uncover new insights. So, you export a spreadsheet. 3,000 rows formatted to look like the stuff of nightmares. What now? Meet Firsthand. One-question surveys on your thank-you page, tied to real orders. We believe that what happens after the survey matters most. Built from the ground up to surface actionable insights unique to your store. Welcome to goal-first survey building. more
  • Goal-first survey builder for attribution, net promoter score, and seasonality.
  • Full audience customization, question personalization, and reporting.
  • Analyze and compare shopper survey data across multiple audiences.
  • Bring your own AI. MCP connector available for Claude and ChatGPT.
  • One question at a time, so answering takes a single tap on the thank-you page

Languages

English

Works with

Categories

Form customization

Survey types

Submission management

Pricing

Choose the plan that best fits your business.

Launch price

$10 / month

Features

  • Unlimited responses, one flat price
  • Every report and the weekly digest
  • CSV export, even after you cancel
  • API and MCP access included

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
0
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
No reviews yet

Support

App support provided by Pixel And Shelf.

Resources

Developer

Pixel And Shelf

Centennial, CO, US

Launched

August 25, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days

  • Edit discounts

    Discount codes and promotions

  • View other data

    Locales

Want to add an app?

Try Shopify free for 3 days