Fivestars Integration App

Pricing: From $19/month. Free trial available.
Rating: 1.3 (3)
Developer: Commerce Box

Fivestars Loyalty Rewards gives customers the ability to collect & redeem Fivestars points online.

Fivestars loyalty rewards gives merchants using the Fivestars in-store loyalty program the ability to offer its customers the opportunity to collect and redeem loyalty points towards purchases on their Shopify store. Customers can collect and redeem points by entering their loyalty number on the sign-in section of the loyalty widget.

Get your Fivestars loyalty program online in minutes and delight your customers.
See data on which customers are using their loyalty points and much more.
Customize the look and feel of the widget to your store's branding (Enterprise).

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Fivestars Loyalty Program, Fivestars in-store Loyalty

Pricing

Starter

$19 / month

$0.20 per order after 75 total orders per month; Install and Setup Fee $199 (optional)

Best for stores with up to 75 orders monthly.
Direct email support and the ability to customize rewards by percentage and dollar values.

Silver

$39 / month

$0.19 per order after 150 total orders per month; Install and Setup Fee $199(optional).

Best for stores with up to 150 orders monthly.
Direct email support and the ability to customize rewards by percentage and dollar values.

Gold

$79 / month

$0.18 per order after 300 total orders per month; Install and Setup Fee $199 (optional)

Best for stores with up to 300 orders monthly.
Direct email support and the ability to customize rewards by percentage and dollar values.

Enterprise

$349 / month

$0.17 per order after 2500 total orders per month; Install and Setup Fee $199 (optional)

Best for stores with up to 2500 orders monthly
Support - Email and Phone
Login and Widget customization
Checkout Customization -Shopify Plus

5-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (3)

Overall rating

1.3

Counts per rating level

0% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
33% of ratings are 2 stars
1
67% of ratings are 1 stars
2

All reviews

May 14, 2024

Don't make the same mistake I did wasting time and money on this "integration" The reviews you see here are accurate. They don't offer a free trial because it doesn't work. So I paid just to test this because we use fivestars in store and it would be nice to use it online as well. I've now been waiting 6 days to test and I haven't had a reply from support for 4 days. Fivestars choosing to work with a developer of this quality has me questioning if I even want to keep fivestars in my store.

Coughy

United States

7 months using the app

April 6, 2024

We used this as our processing system and for our loyalty program. We had to a buy a windows tablet because it does not integrate with an iPad. I was told the integration would happen and we had the system for 2 years. Its very expensive and crashes all the time. Thank god for the support because they were amazing at fixing the major messups it caused on a weekly basis. Numerous times someone would explain to me it was my fault of my tablet was to slow but after I told them to format and start over everything worked smoothly. The overlay options on the screen and just the whole sysem bugged out all the time (especially on our busiest days.). I feel bad for writing this kind of review but this system needs a lot of work and I only bought into this intergration because of one of my loyal customers working with them. Unforunately they left and I was stuck with an intergration that was expensive and faulty.

F E R A

United States

3 months using the app

Commerce Box replied April 9, 2024

Hi there,

We do not have anything to do with the Fivestars in-store system. We provide an integration between Shopify's online store and Fivestars loyalty program, so customers can use their points on a Shopify online store. Shopify is supported on android and with apple products, which are app has the ability to function on both platforms given that it is integrated with Shopify.

We will communicate your frustrations to Fivestars regarding the in store setup, given that we are not Fivestars. If this answers your question, please kindly remove this negative review.

January 16, 2024

Doesn't even work. Support doesn't answer any communications. Complete Scam

Sky High Smoke Shop

United States

7 days using the app

Commerce Box replied January 22, 2024

Hi there, we are very sorry to hear you have not received a response to date. Can you please confirm who you reached out to specifically? Also, when installing the app did you contact your account manager at the Fivestars support to team to activate your software ID for the Fivestars Shopify app in order to ensure it could be activated on Shopify? This is a critical step.

Someone will reach out immediately to ensure you are set up correctly. A number of stores are currently using the app successfully and we want to ensure your store is as well.