Reviews (13)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 24, 2021

Great app for setting delivery estimates and other types of functionalities. Very good and responsive support team. Would highly recommend.

WinkBeds
United States
3 months using the app
November 2, 2021

It took a little while to fully integrate this app with our tech stack, but it was worth it. We've seen a significant uptick in conversion rate with new users since installing it.

ROAD iD
United States
5 months using the app
May 22, 2021

Fenix is the best! They have enabled complex shipping calculations that result in higher conversion and better customer transparency. They are responsive and care. It's a pleasure to partner with Fenix!

Priority Bicycles
United States
3 months using the app
Edited April 16, 2021

Fenix has been nothing short of a wonderful partner and I don't use the term "partner" lightly. They will work with you to get the outcomes you desire and "no" isn't in their vocabulary. Love the tools and the product.

Three Bird Nest
United States
About 1 month using the app
May 24, 2021

This app is very helpful with providing order ETAs at checkout on product pages. We used to get a lot of customer service questions about when an order would arrive but those have stopped since we added Fenix. It is also easy to tweak the delivery ETA if your warehouse is backed up.

California Baby
United States
2 months using the app
October 6, 2022

Fenix has been a great partner! Every time we have a question they get back to us immediately and also make sure we understand everything completely. They have helped us increase our check out conversion and we enjoy using their branded tracking page as well. Great small team to work with.

William Painter
United States
Over 1 year using the app
Edited August 5, 2021

Amazon Style - Best app for delivery estimates on PDP and Checkout. There's a lot of customizations available based on shipping options and carriers, and they have also excellent customer support! This app will increase your conversion rate with the shipping information and estimated delivery date displayed on your store. I recommend it to all Shopify stores.

Party Expert
Canada
3 months using the app
September 1, 2021

The Fenix application is a great addition to our sites for providing delivery estimates on PDP and Checkout pages. We needed a way to give customers an estimated shipping date and this app does exactly that. The app needed some small customized features to better fit our needs and the development team was very responsive and accommodating. Great customer service.

Charge Bikes
United States
3 months using the app
April 28, 2022

We installed Fenix Commerce late last year and the team was amazing at getting us set up fast during the Christmas period and helping us mitigate support tickets, while also improving conversion. Since then they've helped roll out more features that help us improve the customer experience pre and post-purchase. Fenix in my opinion offers tools that are critical to growing an e-commerce business.

Knifewear - Handcrafted Japanese Kitchen Knives
Canada
5 months using the app
March 14, 2021

Best support ever! The team at Fenix worked with us to customize all aspects of the integration to ensure a visitor's shopping experience at our site was improved, visually engaging, and adhered to our brand standards. Anything we throw at Fenix is accepted in stride and their service and support always exceeds our expectations. Conversion rates and profits? During the first 12 months of the integration, we saw conversation rates improve by 46% and our profits doubled. Our partnership is proving to be one heck of a success story!

GRAYL
United States
9 days using the app