Overall rating
4.4
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
December 27, 2022

Good support and features. Excited about it and the results. They also have a free review of your ecommerce.

Forca Studio
Brazil
About 15 hours using the app
Mansion Ecommerce replied December 27, 2022

We appreciate the feedback and your trust in our app and team to help you grow your sales.

I did review your store, and have a few suggestions:

1. Currently, only 9% of your store is found on Google. flareAI will work every day to get your products currently missing from Google, to get found on Google. This effort must be complemented by the merchant by including descriptive product descriptions, impactful images, and competitive pricing so this traffic can convert to sales. On average, each product newly found on Google generates $204 in sales.

2. After about 8 weeks, when products start getting found on Google, I would recommend you request us the "Free 60-point store feedback" and consider implementing the suggestions.

Our best to your success!

Edited April 29, 2023

Its fake app

In my experience, I did not find the FlareAI app to be useful, and I would not recommend it. I believe that it's better to use Google Merchant to manage your organic traffic. While using the app, I had some concerns about its value, and when I asked the customer support team about it, I didn't receive a satisfactory answer. One person Jessica M answered with vague responses. I also noticed some fake reviews on the app's site, which raised doubts about its credibility. If you're considering using this app, I recommend doing some research and trying it out before investing your money. Personally, I was not satisfied with the results, and I'm currently seeking a refund.

Seriously you are fighting on useless service you just want to take people's money by providing no service so unethical thanks for putting my website in generic I might get more links from here as compared to your tool appreciate it. the reason people use you because they are new and all these fake review will not take you so far instead of fighting on review try to improve your service FOG score is useless your own score I have the screen shot for the same.

Updates they keep mentioning why you sent 13 email and we responded since they are not able to answer same question even after 13 emails. I am more than happy to put the email for public consumption.

they reached out to me and offered to refund the money if I take down this review @shopify support are you listening? Please let me know if I can send you the email.

I said I will not do that it's not ethical. I simply asked them to accept mistake and apologies. But it seems really rude people , I am going to complain about this service to FTC every one who lost money should do the same if Shopify does not listen then FTC will investigate the fraud they are doing. they are trying to get money from the free traffic that every smb owners should get PLEASE DONT INSTALL THIS APP

Do yourself a favor please don't use this service totally useless waste of time. just search on google you will see a lot of bad practice

India shopping
United States
8 days using the app
Mansion Ecommerce replied April 23, 2023

Hi Rahul at https://indiashopping.io MP, India 452001. This is Jessica from flareAI team, Austin, TX. It is sad, you installed our SEO app for 8 days, sent 13 service requests, each of which we responded to within 1 business day, and now you rated us 1-star. Here's why we believe the rating is not reasonable:
1. You created an indiashopping.io very recently on 3-Mar-23
2. You added App on 15-Apr-23, today is 23-Apr-23. You emailed us 13 times in 8 days, and each time we responded with clarity, honesty, and politeness.
3. Even so, in 8 days your Found on Google score has increased from 3% to over 80+% in 8 days.
4. You are using another app for GMC, and needed help with fixing an issue with Manufacturer Part Number. As a courtesy, our team did help you with a suggestion to fix the issue at no charge.
It is as if you wanted to give us a 1-star anyways.
Jessica

November 27, 2022

They say they will charge $9.99 one time charge and 1% of flareAI sales from Free Sales Channels. But it charged me USD15.6 without any sales. I will uninstall this app.

Senthor-Sensor
China
11 days using the app
Mansion Ecommerce replied November 28, 2022

Hope you are doing well!

In the email, we have included screenshots of the app listing and approval pages showing the app pricing. Our apologies that it was not clear to you.

You added app on November 16, 2022 and removed app on November 26, 2022, after 11 days. In 11 days, your Found on Google has grown to 40 products. Growing sales from Google Search is a long game. But its performance is profitable & permanent.

With unique quality product descriptions, nice images, and compelling offers every product newly found on Google potentially adds to the revenue. On average flareAI Shopify clients generate $204 for every product newly found on Google.

As mentioned in the App Approval page (screenshot attached in an email to you today) and also in the "Billing Explained" section of your app dashboard, the billing is designed so your Shopify store and flareAI can grow together, by continually adding more powerful features & free sales channels.

The 3 billing components:

1. One-time Setup: Covers cost of registering your store with 25+ API

2. Monthly Resource charge: When you add the app, from day one every product in your store consumes storage, processing, and submission resources. The Resource charge is designed to cover the cost of resources consumed

3. Performance Incentive: flareAI worked to get a product newly found on a free sales channel. The product then received an order from this channel. flareAI earns 1% of the order total. We make it easy for you to monitor performance! Simply use the POP report in your flareAI dashboard

We appreciate your understanding.

Jessica M
Austin, TX, United States

November 3, 2023

noshchomp
United States
Less than a minute using the app
Mansion Ecommerce replied December 8, 2023

Sorry that you were upset and gave us a review after just a few seconds of install/uninstall. Your store did not qualify as it does not have enough sales history to benefit from flareAI. Hope this clarifies