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Very disappointed ... No access to a direct online service. The app hasn’t worked from the very start.
I could say that the app is pretty ok for the price but i am sure that you will run into some issues as we did soo it really needs some updates !
Keep in mind that the BIG downscale is the CUSTOMER SUPPORT ! I can show pictures of everything , they take like 2-4 weeks to even answer us on a issue ... even do we message them on 'live chat' and email multiple times a week , we are still getting no responses !
I advise everyone to take into consideration ower experience ... the sad part is that we already edited upwords of 2000+ individual items for their overlay and categories soo we cant even change them without spending a crazy time to redo everything with another app !
Works very good for our store.
I had changed my review fromi 5 stars to 1 star because the support is not responding. I like to cancel my subscription.
Andrew customised our app. Nice and easy. Great App, Great Service
Thank you so much for your 5-star review! We're thrilled to hear Andrew was able to customise the app to your needs and make the process nice and easy. We truly appreciate your kind words about our app and service—it means a lot to our team!
HELP! Andrew -- the app seems to be down as I cannot access it from my Shopify store. VERY critical as we are in Black Friday sales weekend and the collections aren't updating! THIS is the error we are getting: { "message":"An invalid response was received from the upstream server"
} Get this app, you won't be sorry! FlashSearch is a hidden jem on Shopify. Did a lot of research and trial and error testing other apps and we've been using Flash Search for a quite a while now with terrific results. Customers love the additional functionality and filters, and it's incredibly easy to use and customize. And the cost is very partner friendly too. In addition to a great search platform for both mobile and online, the support from the Flash team has been ABSOLUTELY AMAZING. Andrew and team are always available and have even worked with us to implement a number of custom tweaks for our store and brand. Never a complaint, very patient, solution oriented, and top notch work. I've learned the hard way that Customer Support is absolutely critical on Shopify -- with so many app developers falling short here -- and the Flash team is among the very best on Shopify, hands down. Could not recommend them more highly and I don't give 5 stars easily.
Thank you so much for your great review. That certainly motivates us to keep making products and services better.
Cheers!
Flash Search Team
We used this APP to provide better search experience to our customers and this APP fulfil all our requirements. APP support is super awesome they customize the APP according to website theme and also always available for any question/query. We really recommended this APP.
Great people, great support. Thanks Andy for helping me out, when i need it the most at crucial times.
One of the key strengths of FlashSearch lies in its dynamic evolution. The team behind this tool is constantly working to improve and expand its capabilities. The pace at which they introduce new, robust features and updates is truly impressive, and it reflects their commitment to providing an app that aligns with the ever-evolving needs of its users.
The app's customization feature stands out, enabling it to adapt to unique business requirements. Moreover, the superb support team has been consistently reliable, providing prompt and effective solutions to any issue encountered.
In conclusion, FlashSearch-AI Search & Filter is an exceptional tool, supported by an equally exceptional team. I recommend it to anyone aiming to boost their e-commerce platform.
I have exhausted all options with this app, it's just problem after problem and honestly not worth the agg considering it doesn't do anything significantly different enough to free options