flex

Pricing: From $29/month
Rating: 0.0 (0 Reviews)
Developer: Chat Inc

Install

Turn events into WhatsApp messages your customers actually read.

Flex for Shopify connects your store to WhatsApp, the channel your customers actually read. Build message templates with live Shopify data like customer name, product. Submit them to Meta for approval from the app. Then link them to Shopify triggers: abandoned carts, order confirmations, shipping updates, and more. Need to send a campaign? Pick your audience and broadcast in one click. Powered by Chat Inc's Flex platform, trusted by enterprise retail brands worldwide.

Recover abandoned carts with personalised WhatsApp reminders
Send order confirmations and shipping updates automatically
Run bulk WhatsApp campaigns to your full list or segments
Build templates with live Shopify data — name, product
Submit templates to Meta for approval without leaving the app

Languages

English

Pricing

Choose the plan that best fits your business.

Starter Plan

$29 / month

or $261/year and save 25%

Merchants can purchase one-time credit bundles from $25 (5,000 credits) up to $5,000 (2,000,000 credits)

Pro Plan

$49 / month

or $441/year and save 25%

Merchants can purchase one-time credit bundles from $25 (5,000 credits) up to $5,000 (2,000,000 credits)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by Chat Inc.

Resources

Developer

Chat Inc

Cape Town, WC, ZA

Launched

October 26, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, phone number
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

Edit customers

Customer data
Edit products

Inventory, products, collections
Edit orders

Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, returns, shipping information, third-party fulfillment
Edit Online Store

Checkout page, theme