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Smart return center to request and mange returns, exchanges, and refunds. Simplify return management
FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.
- Customizable & beautiful return page supports 12 multi languages
- Email notifications sent to your customers at each step of return process
- Smart rules show customer optimal return options, reject unwanted return items
- Customers can choose different product variants to exchange, upload proof photos
- Auto shipping label, auto restock & auto return approval simplify return process
Pricing
Free
Free to install
$0.7 per return over 5 free returns
- 5 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notifications
- Messaging for returns
Small
$6.99 / month
$0.4 per return over 20 free returns
- 20 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notifications
- Messaging for returns
Medium
$19.99 / month
$0.3 per return over 100 free returns
- 100 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notification
- Messaging for returns
Large
$69.99 / month
$0.25 per return over 400 free returns
- 400 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notification
- Messaging for returns
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (121)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for simplifying the return process, enhancing customer satisfaction and operational efficiency. It features automatic approvals and label generation, reducing manual effort, and includes smart return rules to optimize customer solutions. The user-friendly interface is easy to navigate for staff and customers, and it supports customizable return pages and multiple languages, making it ideal for a global audience. Merchants also value the quick and seamless integration with existing systems and highlight the responsive and helpful customer service team.
This system has simplified our entire return process. The automation features are a huge time-saver, and our customers are getting faster resolutions. It’s a game-changer for any business dealing with returns.
One of the best apps for returns on Shopify. Not only the app is easy to use but the personal support is amazing. The team likes to work closely with us and always takes our requests as a priority.
We've seen a noticeable improvement in efficiency since adopting this platform. It takes care of all the heavy lifting when it comes to returns, and our customers love how fast the process is now.
Support
Flextech can answer any questions you have about FlexReturn Return Center.
Resources
Launched
July 14, 2021