FlexReturn Return Center

FlexReturn Return Center

Free plan available. Additional charges may apply.
Rating (4.8)
Reviews
Developer

Highlights

Speed tested
  • No impact to your online store

About this app

Launched

July 14, 2021

Languages

English, Spanish, French, Portuguese (Portugal), German, Italian, Dutch, Russian, Norwegian, Arabic, Swedish, Danish, and Chinese (Simplified)

Integrates with

Shippo, ShipStation, EasyPost

Smart return center to request and mange returns, exchanges, and refunds. Simplify return management

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work. more
  • Customizable & beautiful return page supports 12 multi languages
  • Email notifications sent to your customers at each step of return process
  • Smart rules show customer optimal return options, reject unwanted return items
  • Customers can choose different product variants to exchange, upload proof photos
  • Auto shipping label, auto restock & auto return approval simplify return process

Pricing

Free

Free to install

$0.7 per return over 5 free returns

  • 5 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Small

$6.99/month

$0.4 per return over 20 free returns

  • 20 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Medium

$19.99/month

$0.3 per return over 100 free returns

  • 100 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

Large

$69.99/month

$0.25 per return over 400 free returns

  • 400 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

Free

Free to install

$0.7 per return over 5 free returns

  • 5 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Small

$6.99/month

$0.4 per return over 20 free returns

  • 20 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Medium

$19.99/month

$0.3 per return over 100 free returns

  • 100 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

Large

$69.99/month

$0.25 per return over 400 free returns

  • 400 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

85 reviews

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
February 13, 2023

Excellent customer service. I needed a tweek in the requirement section and they modified my app.
I've tried a few different apps and this one is the best to far.

Fran Denim
United States
Time spent using app: 11 months
December 15, 2022

We like this app because it provides a beautiful presentation of return page to our customers, which we can customized the themed to match our store’s theme color, and upload logo. The return resolutions and reasons can be customized as well, that give us great flexibility to customized the return process to fit our store well.

Diamond Art
Lithuania
Time spent using app: 29 days
December 14, 2022

Terrible app and terrible support. If a customer buys more than one item and wants to return multiple of the same for exchange, the app doesn't allow it. It forces the customer to exchange with multiples of one item. We have told you about it before and you do nothing. Your support staff requests access to our store, but when we give it to you, you do nothing and never contact us again. We have a customer complaint today because of this and are now having to stop our holiday work and find another app to do what your app should already be doing.

Pack Turtle
United States
Time spent using app: 11 months

About this app

Launched

July 14, 2021

Languages

English, Spanish, French, Portuguese (Portugal), German, Italian, Dutch, Russian, Norwegian, Arabic, Swedish, Danish, and Chinese (Simplified)

Integrates with

Shippo, ShipStation, EasyPost

Built by Flextech

About Flextech

4.8 average rating

1 year building apps for the Shopify App Store

Support

Send a message

support@flexreturnsaas.com

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