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Smart return center to request and mange returns, exchanges, and refunds. Simplify return management
FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.
- Customizable & beautiful return page supports 12 multi languages
- Email notifications sent to your customers at each step of return process
- Smart rules show customer optimal return options, reject unwanted return items
- Customers can choose different product variants to exchange, upload proof photos
- Auto shipping label, auto restock & auto return approval simplify return process
Languages
English
Works with
- Shippo
- ShipStation
- EasyPost
Categories
Pricing
Free
Free to install
$0.7 per return over 5 free returns
- 5 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notifications
- Messaging for returns
Small
$6.99 / month
$0.4 per return over 20 free returns
- 20 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notifications
- Messaging for returns
Medium
$19.99 / month
$0.3 per return over 100 free returns
- 100 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notification
- Messaging for returns
Large
$69.99 / month
$0.25 per return over 400 free returns
- 400 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notification
- Messaging for returns
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (133)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the return process with features like automatic approvals and label generation, reducing manual work. It offers customizable smart return rules, multi-language support, and customizable return pages, enhancing flexibility and international operations. The user-friendly interface simplifies navigation for both merchants and customers. Merchants also praise the reliable and responsive customer support team.
What an excellent app! I can customize it to fit my exact requirements, and the best part is the superb support team. They are always ready to help with any query. Thank you so much!
Since using this platform, managing returns has been a breeze. The system is easy to navigate, and the automatic processes mean we spend way less time on each return. It’s a fantastic solution.
This app is easy to use and very smooth, with many customization options. The Customer service is perfect!
Support
App support provided by Flextech.
Resources
Launched
July 14, 2021
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