Reviews (122)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the return process, enhancing customer satisfaction and operational efficiency. It features automatic approvals and label generation, reducing manual effort, and includes smart return rules to optimize customer solutions. The user-friendly interface is easy to navigate for staff and customers, and it supports customizable return pages and multiple languages, making it ideal for a global audience. Merchants also value the quick and seamless integration with existing systems and highlight the responsive and helpful customer service team.

February 19, 2024

Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.

The Woods Maine
United States
Almost 2 years using the app
May 28, 2024

The automatic approval process and instant label generation are fantastic features that have reduced our workload significantly.

husstles.com
Pakistan
About 1 month using the app
May 31, 2024

The smart rules ensures customers get the best solutions!

TrendTrooveUsa
United States
About 2 months using the app
June 2, 2024

This app saves valuable time with its automatic approval and shipping label generation. Highly Recommend!

ZenithZing
United States
19 days using the app
May 25, 2024

FlaxReturn simplifies the return process immensely. With its intuitive interface and smart rules, managing returns is a breeze. Highly recommended!

ComfyCorner
United States
24 days using the app
May 27, 2024

With FlexReturn, return management has become much more efficient. The automatic approval and shipping label generation features are lifesavers!

BreezeMaart
United States
24 days using the app
November 18, 2024

Fantastic and easy way to manage return requests. Amazing app. Love it!

Luxe Store
United States
About 4 hours using the app
August 19, 2022

Awesome support and they do a brilliant job. The return app help us process customer returns faster and enhances our customer experience.

caratara
United Arab Emirates
Almost 2 years using the app
November 26, 2022

Awesome app! It fits the return workflow of my shop perfectly. Quite simple and easy to setup. Customer service is professional.

Llifi Shop
Kosovo
Over 1 year using the app
April 28, 2023

We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!

Thank you very much, this app is great and the team are helpful :)

Sidi CAD
Canada
Over 1 year using the app
Flextech replied May 3, 2023

Thank you for your review. We will try our best to help you.