Reviews (129)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the return process, enhancing customer satisfaction, and reducing manual tasks. They value its automation features, including automatic approvals and label generation, and its smart return rules that balance business and customer needs. The interface is user-friendly, integration is seamless, and the customer support team is responsive and effective in resolving issues.

September 20, 2024

I had a great experience with this tool. The support team is very cooperative. I recommend to everyone

Revëra Jewelers
United States
About 1 month using the app
August 25, 2024

Tool has exceeded our expectations in every way. The platform is easy to integrate, and the smart return rules are perfect for customizing solutions to our needs. We’ve been able to process returns faster and with less effort.

muzzi store
United Kingdom
29 days using the app
September 12, 2024

Absolutely great app, really helps keep a track of customer returns. Would definitely recommend.

mt shop
United States
29 days using the app
November 23, 2024

Super helpful. The Return team is always quick to assist. Definitely recommend!

Sounds True
United States
15 days using the app
September 19, 2024

We are very happy with this app. Flexreturn is here to simplify everything! The platform is packed with features like automatic approvals and smart return rules to make returns fast and efficient.

Self
United States
19 days using the app
September 10, 2024

The app is very nice for customer communication around returns and easy to setup also language-wise, there is manual task involved in the actual return to stock and refund, but my customers are happy with the portal.

OTC.shop
United Kingdom
25 days using the app
November 3, 2024

Just had the best proactive service from the Team at Flexreturn. very helpful reviewing my settings to ensure the return reflects appropriately for the customer.

saebo shop
United States
28 days using the app
August 18, 2024

The system is efficient and user friendly, making it a great tool for our team and enhancing the overall customer experience.

Al Azqa
United States
About 2 months using the app
October 10, 2024

Returns are no longer a headache for our business. The automatic features ensure everything runs smoothly, and the time we save is significant.

Aura Store
United States
28 days using the app
August 11, 2024

Plateform is an excellent solution for handling returns. The platform’s user friendly interface and automated features, such as instant approval and label generation, have made our return process seamless. Our team and customers both appreciate the efficiency it brings.

AlexaStore
Pakistan
About 2 months using the app