Reviews (22)

Overall rating
2.8
Counts per rating level
  • 59% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 32% of ratings are 1 stars
July 2, 2025

Used to work so great! no longer integrates with shipstation for return labels, weeks and weeks of no support after multiple outreach attempts.

Sarah Marie Running Co.
United States
Over 2 years using the app
June 14, 2025

I like the product, but whoever runs it stopped responding to support requests, the email function broke about 6 months ago and 0 responses, not sure what happened.

Sterling Lighting
United States
Over 3 years using the app
February 18, 2025

No support when having a major technical issue

Freshmans Archive
United Kingdom
Almost 3 years using the app
October 17, 2024

This platform has made returns so much easier for both our team and customers. The automation is smooth and the system runs flawlessly. We’ve seen a noticeable improvement in our return process.

ladrags
Pakistan
44 minutes using the app
February 2, 2025

このアプリは返品プロセスを簡素化し、私たちやお客様にとってシームレスな体験を提供してくれます。直感的なインターフェースと自動化機能のおかげで、大幅な時間節約が可能になりました。ぜひお勧めします!

Prime Mall
Japan
5 days using the app
February 19, 2024

Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.

The Woods Maine
United States
Almost 2 years using the app
February 13, 2023

Excellent customer service. I needed a tweek in the requirement section and they modified my app.
I've tried a few different apps and this one is the best to far.

Fran Denim
United States
11 months using the app
Flextech replied May 3, 2023

Thanks for the review. We will do our best to help you.

May 27, 2023

Really good app! The look and feel of the returns page that the customer's see is great, very good functionality and good customer support.

XBODY UK
United Kingdom
8 months using the app
Flextech replied May 27, 2023

Thanks for your review. We are happy to help you.

March 3, 2022

Amazing app and very easy to use. Their support team is also very prompt and helpful. 10/10 would recommend.

NYAS
United States
29 days using the app
Flextech replied March 3, 2022

Thank you for your review! We will try our best to help your business succeed!

June 5, 2024

A great app but trying to contact for support is impossible. The link to "contact us" doesn't go anywhere.

Søciety Cycling
Australia
About 2 years using the app
Flextech replied June 6, 2024

Thanks for your review. We have reply your email to follow up the question.