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Smart return center to request and mange returns, exchanges, and refunds. Simplify return management
FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.
- Customizable & beautiful return page supports 12 multi languages
- Email notifications sent to your customers at each step of return process
- Smart rules show customer optimal return options, reject unwanted return items
- Customers can choose different product variants to exchange, upload proof photos
- Auto shipping label, auto restock & auto return approval simplify return process
Languages
English
Works with
- Shippo
- ShipStation
- EasyPost
Categories
Pricing
Free
Free to install
$0.7 per return over 5 free returns
- 5 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notifications
- Messaging for returns
Small
$6.99 / month
$0.4 per return over 20 free returns
- 20 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notifications
- Messaging for returns
Medium
$19.99 / month
$0.3 per return over 100 free returns
- 100 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notification
- Messaging for returns
Large
$69.99 / month
$0.25 per return over 400 free returns
- 400 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notification
- Messaging for returns
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and efficient automation features, such as automatic approvals and label generation. They praise the smart return rules for customizing and streamlining the return process, enhancing both staff and customer experiences. The support team is noted for their quick and helpful responses, contributing to improved business operations and increased customer satisfaction by managing returns more effectively.
Just 100% worth it. The timely and effective support. Efforts they've put deserves an appreciation especially Ahmad from the team, thanks a lot.
Resolved our major issues and our returns process is so smooth now. The support from the team is excellent.
A great way to manage returns all in one place.
Support
App support provided by Flextech.
Resources
Launched
July 14, 2021
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