Featured images gallery
Spot return abuse. Reward good-faith customers. Flokte classifies shoppers from order and return history with explainable tiers and human-reviewed actions.
Flokte analyses your store's order and return history to classify customers by return behaviour so you can reward good-faith shoppers and add friction only where the pattern warrants it. Every tier is explainable (specific factors, not just a number). Restriction actions require human review with a plain-language reason. Shoppers can dispute a flag; Flokte investigates and corrects inaccurate data. Built for Shopify merchants who want return-abuse prevention without opaque denials.
- Score customers by return behavior using order history.
- Flag serial returners for manual review before processing returns.
- Reward loyal shoppers automatically with promos and perks.
- Track return trends with a clear merchant analytics dashboard.
- Every score includes an explanation and a customer dispute path.
Languages
English
Categories
Fraud types
Prevention tools
Alerts and analytics
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Up to 120 orders/mo
- Return-behaviour scoring
- Dispute flow
- Basic dashboard
Starter
$39 / month
Features
- 600 orders/mo included
- Optional pay-as-you-go
- Everything in Free
- Score history
Growth
$149 / month
Features
- 3,000 orders/mo included
- Optional pay-as-you-go
- Everything in Starter
- Full segmentation
- CSV export
Scale
$499 / month
Features
- 12,000 orders/mo included
- Optional pay-as-you-go
- Everything in Growth
- Action rules
- Review queue
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
-
0% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Support
App support provided by Zafrit.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, physical address
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards
-
Edit customers
Customer data
-
Edit products
Products, collections
-
Edit orders
All order history, returns
-
Edit discounts
Discount codes and promotions
-
Edit gift cards
Gift card transactions, gift cards
-
Edit other data
Price rules
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
