Flook: PDF Catalog to Flipbook

Flook: PDF Catalog to Flipbook

Reviews (13)

Overall rating
3.9
Counts per rating level
  • 54% of ratings are 5 stars
    7
  • 23% of ratings are 4 stars
    3
  • 8% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
    2
June 28, 2022

3 Days, 3 Emails, no customer service from our original automated auto response. so hard to operate on Shopify without support from external apps

Luxe B Pampas Grass Wholesale
Canada
6 days using the app
Now In Store Inc. replied June 29, 2022

Hi,

We tried to reach out to you several times but we didn't get any news from you. Can we schedule a call so that we can give you some live assistance?

Best,
Kwaku

January 23, 2024

En mi facturacion aparece el valor de 48 dolares, pero no utilize la aplicacion.
Espero corrijan el error por favor

DeModa
Japan
7 minutes using the app
Edited April 15, 2024

The Vermont Urn Co
United States
6 months using the app
Now In Store Inc. replied April 15, 2024

Hi Lans,

I'm Kwaku, the developer of Flook. I checked our support ticket and my colleague actually told you that you can uninstall the app and we will refund you any amount that will be charged to your account. From what I can see in our admin interface, Shopify actually charged you the amount 1 month later for the App which is why we missed it.

I apologize for that. I can see that $300 was already refunded when you downgraded so I will ask my colleague to refund the remaining amount right away and she will send you an email to confirm that your issue is solved.

Best,
Kwaku

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