Reviews (500)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that enhance conversion rates and revenue. It effectively manages email and SMS marketing, pop-ups, and live chat, boosting email list growth and customer engagement. The interface is user-friendly, with customizable templates and reliable performance across devices. Customer support is praised for being responsive and helpful, ensuring effective use of the app’s features.

January 28, 2022

The best mailing app in the store I think. It really a really great app for email and SMS automation. Thanks to all team. Especially Ryth and David!

Atolyewolf Modern & Luxury Jewelry
Türkiye
6 months using the app
Zopi ⭐ replied January 28, 2022

Dear,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers,

December 3, 2021

I really enjoyed my first experience with this app. Thanks to Vincent, my customer service rep, it was easy. Vincent was amazing - very helpful, enthusiastic, and friendly. I look forward to discovering and working with all the features.

SILKTAGE
United States
6 months using the app
Zopi ⭐ replied December 3, 2021

Hi,

It's Vincent from the Customer Support team here.

Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you.

You will always be accompanied by our Customer Success team during your journey with Flowio. Again, thank you so much!

Cheers,

December 21, 2022

Ciara was fine and professional. She offered me a very good deal to upgrade my plan so i took it! Thankyou to all you guys from Flowio!

imperodelmate.com
Italy
6 months using the app
November 28, 2021

I've just added the Flowio app yesterday and was easily able to start an automated workflow to send out a welcome email to customers subscribing to our newsletter with a discount code. This was my main reason for adding the app. I was having some trouble whilst testing (user error in turns out!) and messaged on the live chat today. I was pleasantly surprised to get help from David within minutes and who not only helped me with the issue at hand but also offered to help clean up my email design (my first time in my defence). Very happy with the app and hope to continue using it with success for other tasks also. :)

UR FITNESS
United Kingdom
6 months using the app
Zopi ⭐ replied November 29, 2021

Hi there,

Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.

April 12, 2022

Amazing customer service as well an amazing app! Im so happy i found this app it helps me with my website so much and helps me drive even more traffic and sales !

NaomiLodgeCollection
United States
6 months using the app
Zopi ⭐ replied April 12, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

August 16, 2022

David helped me in a great way to set up a 10% Discount Pop up in a very professional and fast way! Thank you very much!

You Weirdo
Austria
6 months using the app
June 29, 2022

David was absolutely amazing to work with! He took the time to explain all of the products offered in the app, discussed which would work best for my company, and gained my trust with the knowledge that he shared! I look forward to working with him and the Flowio team as I continue to grow my business to better reach my customers and convert to sales.

Posh Tomboy
United States
6 months using the app
December 7, 2021

Very nice solution. I've tested others but so far this is the one I like most. Also the Customer Success Manager David was very supportive!

HELLOGANGA
Switzerland
6 months using the app
Zopi ⭐ replied December 7, 2021

Hi there,

This is me, David. Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.

November 5, 2021

App muito intuitivo, facilita muito nas criações e interações com os clientes, além de excelentes design e auxilio do suporte! Recomendo!

lojacatuto
Brazil
6 months using the app
Zopi ⭐ replied November 5, 2021

Olá,

É David aqui, estou mais do que feliz em receber este feedback tão motivador de você. Isso incentiva não só a mim, mas também a equipe a continuar a aperfeiçoar nosso aplicativo e atendimento ao cliente.

É um prazer acompanhá-lo na primeira etapa. O Flowio estará sempre ao seu lado, auxiliando e encorajando você, assim como você nos apoiou.

Equipe Flowio.

March 20, 2023

Ryth has been extremely helpful! He's been extremely kind and offering the best possible attention. That's the kind of customer service I love to get! Outstanding and quick onboarding support. I added this app because I replaced our e-platform for my site and this came with better price.

EV FUEL
Sweden
6 months using the app