Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and powerful features such as email marketing, pop-ups, and live chat. Many have seen an increase in leads and conversions, attributing this to the app's effective design and professional templates. The customer service is frequently praised, with staff members like Ryth, Jenni, Vincent, and David often mentioned for their exceptional assistance. This app is seen as a game-changer, aiding merchants in growing their email lists and optimizing their marketing campaigns.

September 19, 2023

I can't say enough good things about this app! It's been a game-changer for my Shopify store. Highly recommended!

Favor Graphics
Vietnam
Over 1 year using the app
February 22, 2023

The app has everything we need and works flawlessly. Jennie from the support team has been incredible in assisting us with some minor hiccups and general questions.

Select Beauty
Norway
About 1 year using the app
March 20, 2023

Ryth has been extremely helpful! He's been extremely kind and offering the best possible attention. That's the kind of customer service I love to get! Outstanding and quick onboarding support. I added this app because I replaced our e-platform for my site and this came with better price.

EV FUEL
Sweden
6 months using the app
March 5, 2023

I am very pleased with the support I have received from Ryth this evening and Vincent in the past. Both have helped me through issues I have had and have made working with Flowio a breeze. Thank you - a 2 thumbs up.

My Ol' Blues
Canada
6 months using the app
November 22, 2021

Bit of an issue sending the first email however support was about to resolve the issue promptly which was great. Far more customisations & flow then your average shopify apps which are great for marketing. Seeing how this goes but so far bravo

Titan Pop Culture
Australia
Over 2 years using the app
Flowio⭐ replied November 24, 2021

Hi there,

Your compliments and support make us feel proud. This gives us more confidence and motivation to continue to improve and perfect our products.

Thank you, wish your business will grow far and higher.

The Flowio team

October 26, 2021

David helped us migrate from the previous app, very fast and to the point response rate. Integrates pop-up, abandoned cart, subscriber emails and sms in just one app, which is great and very time and effort saving

Finerblack Jewelry
Germany
Over 2 years using the app
Flowio⭐ replied October 26, 2021

Hi Alessia,

It's David here. It is so unexpected for me to get this sweet feedback.The whole team will keep on making Flowio become more complete, providing many convenient features, serving your business in the best way.

Thank you and wish you all the best. Cheers!

Flowio team.

December 17, 2021

Above & beyond customer service! I had the pleasure of David helping me to set up my pop-up on my website. David made me such a great pop-up design voluntarily. And, made great suggestions of how to time my pop-up.

AdultYay
United States
Over 2 years using the app
Flowio⭐ replied December 17, 2021

Hi there,

Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you.

You will always be accompanied by our Customer Success team during your journey with Flowio. Again, thank you so much!

Cheers

October 28, 2021

The app is good if you wanna customize your popup. A good interface, good builder, and good customer service

Biiontw
Taiwan
Over 2 years using the app
Flowio⭐ replied October 30, 2021

Hi there,

Thank you for your words of encouragement, we feel very fortunate and honored to have a customer like you.

Flowio will continue to launch new features, helping merchants in their business, we will definitely notify you when everything is ready.

Cheers!
Flowio team.

Edited December 10, 2021

David was AWESOME!!! I am new to the app and David helped me every step of the way! Great customer service!!

No Pressure Collection
United States
Over 2 years using the app
Flowio⭐ replied December 10, 2021

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers,

December 17, 2021

I use the app to handle my email to customers to help keep them engaged and that has really been beneficial for us.

Mount Yale Outdoor Company
United States
About 2 years using the app
Flowio⭐ replied December 17, 2021

Hi there,

Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you.

You will always be accompanied by our Customer Success team during your journey with Flowio. Again, thank you so much!

Cheers

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