Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly pop-up, email marketing, and live chat features. They value its customizable templates and its effectiveness in growing email lists and boosting conversions. The customer support, especially staff members like Ryth, Jenni, Ciara, Vincent, and David, is praised for their promptness and assistance. The pricing is seen as good value, with the sticky welcome button and customizable email and SMS design being particularly appreciated. Merchants also find the analytics easy to understand and beneficial for their businesses.

September 19, 2023

I can't say enough good things about this app! It's been a game-changer for my Shopify store. Highly recommended!

Favor Graphics
Vietnam
Over 1 year using the app
September 25, 2021

I would not have a professional email marketing strategy in place that actually drives results if I did not come across this AMAZING app. Truly a game changer as it has all the up to date features and it is easy to use. I love how the app is so flexible in temrs of designing an email template and allowing you to design it in line with your brand's overall look and feel. Also, I like how easy it is to set up email automation for campaigns that go live, making my life as an ecommerce administrator easier. Outstanding customer service who care and help you in a time efficient manner and satisfy all your requests. Defo recommend (:

heatlondon
United Kingdom
About 2 years using the app
Flowio⭐ replied September 27, 2021

Hi there,

It's always our honor to see your business doing great with Flowio. Thank you for your kind, motivating feedback. This definitely encourages us to better our service.

Hope you will continue to have a good experience and please feel free to reach us at any time, we are happy to assist always.

Flowio team.

November 30, 2021

Best App i have ever used for email marketing and Automation.. Am loving the flows and ease of use. Customer Support Rocks

Potato Post NZ
New Zealand
Almost 2 years using the app
Flowio⭐ replied November 30, 2021

Hi there,

This is David from the Customer support team.

Thank you for your kind words. This really encourages our team to continue to bring the best services to our valued customers.

Best wishes for your business, we are proud to be a small part of your success.

Cheers!

December 12, 2021

I used this app to help me get more leads back to my store. Very helpful in setting up the emails and giving suggestions that will suit my store. David was extremely helpful and provided great suggestions that were useful. If your a newbie this is a great app and the help they provide is beneficial to your store. 100%

SOUISE
United Kingdom
Almost 2 years using the app
Flowio⭐ replied December 12, 2021

Hi,

We are extremely happy to receive such good words from you. This is a huge motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

Edited December 6, 2021

So far a great app - David has been really helpful with set up. Really easy to set up. Looks better than other apps I have tried.

Holly Grows
United Kingdom
Almost 2 years using the app
Flowio⭐ replied December 6, 2021

Hi there,

This is me, David. Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.

January 5, 2022

Flowio is an amazing 4-in-1 app that works incredibly well, looks awesome and boasts quick customer support! I've reached out at 8am, 12noon, 3am etc. and their response speed is unbelievable. The apps we're replacing with Flowio were missing that spark, this app brought the excitement back instantly. Email, sms, a live chat (most excited about this feature!) and pop-ups! Our store isn't even launched and our experience is mostly based on customer support and set-up, we love it. We experienced minor set-backs with code interference and Vincent was on it from the start, no stress here! I believe this app has been updated at least twice since I've installed it and I appreciate the dedication to evolve. I'm excited to give my customers an exciting interactive experience with Flowio. Thanks Vincent and thanks Flowio team!

GOLD SOUL
United States
Almost 2 years using the app
Flowio⭐ replied January 5, 2022

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers!

November 29, 2021

Perfect app and really good customer support. Has everything that a store owner wants. Perfect platform for email marketing

Olympia Gloves
United States
Almost 2 years using the app
Flowio⭐ replied November 29, 2021

Hi Alex,

This is David from the Customer support team.

Thank you for your kind words. This really encourages our team to continue to bring the best services to our valued customers.

Best wishes for your business, we are proud to be a small part of your success.

Cheers!

August 4, 2022

Yo la he usado durante 2 meses , en los cuales ha sido muy útil, siento que le ha dado a mi web mas confianza de cara al cliente, adicional la configuración de los popups es muy intuitiva y fácil, aun no he usado mas opciones, pero espero pronto poder usarlas.

camasajustables
Colombia
Almost 2 years using the app
Flowio⭐ replied August 4, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

December 29, 2021

So I have been working with Flowio for about a month. Where they have undergone many upgrades and changes to the benefit of the customer and I am loving each one. The platform is getting better. What really stands out to me about this company is the customer service and constant contact. As an IT manager, I really appreciate being able to live chat and receive support inside of the app. I also love how when they say it's free to try and integrate it is truly free. So many apps are not honest in this area. I am loving this App and will be installing it on a few more store we have. As well am looking forward to continuing to work with Flowio and especially David. :)

Alpha Law Group
United States
Almost 2 years using the app
Flowio⭐ replied December 29, 2021

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers!

January 31, 2022

Amazing Support Team, David guide me everything perfectly. Very Happy from their support team........

True Silver
India
Over 1 year using the app
Flowio⭐ replied January 31, 2022

Dear,

We are extremely happy to receive such good words from you. This is a huge motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,