Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly pop-up, email marketing, and live chat features. They value its customizable templates and its effectiveness in growing email lists and boosting conversions. The customer support, especially staff members like Ryth, Jenni, Ciara, Vincent, and David, is praised for their promptness and assistance. The pricing is seen as good value, with the sticky welcome button and customizable email and SMS design being particularly appreciated. Merchants also find the analytics easy to understand and beneficial for their businesses.

September 19, 2023

I can't say enough good things about this app! It's been a game-changer for my Shopify store. Highly recommended!

Favor Graphics
Over 1 year using the app
March 20, 2023

Ryth has been extremely helpful! He's been extremely kind and offering the best possible attention. That's the kind of customer service I love to get! Outstanding and quick onboarding support. I added this app because I replaced our e-platform for my site and this came with better price.

6 months using the app
January 18, 2023

I'm using this app in two stores right now, and it's been super helpful for growing my email lists. The app is simple to use, and the customer service team is awesome!

Roses from Bones
United States
4 months using the app
January 19, 2023

this app is so good to put it in your online store and if you had any sort of problem you will get a huge support by the Flowio team.

3 months using the app
January 30, 2023

AMAZING customer service! Vincent understood the issues i was experiencing from my end and fixed them in less than 10 minutes! he was so dedicated to attend to my needs and answered all my queries in a very professional manner! could not recommend this app enough!

3 months using the app
December 21, 2022

Ciara was fine and professional. She offered me a very good deal to upgrade my plan so i took it! Thankyou to all you guys from Flowio!

6 months using the app
March 5, 2023

I am very pleased with the support I have received from Ryth this evening and Vincent in the past. Both have helped me through issues I have had and have made working with Flowio a breeze. Thank you - a 2 thumbs up.

My Ol' Blues
6 months using the app
Edited February 8, 2023

Great app. Very easy to use and have already been collecting new subscribers to my email list. I had a few issues when I changed my template and I didn't configure Flowio properly but I spoke with Jenni via the online chat and she quickly solved my problem. She has also given me lots of tips to ensure that the app doesn't slow my page and that it's optimised for mobile. Excellent customer service!!! I´m very happy :)

Djuni Vintage
12 days using the app
Edited December 9, 2022

Very good technical support (thanks Vincent), the app is very easy to use. We have doubbled our leads within 1 month with the pop-up option. I recommend.

6 months using the app
December 26, 2022

So far, very satisfied with the app. It is easy to use, user friendly.

I have a small problem with sender email adress (nothing too big) that is in the fixing, thanks to Vincent, who is pulling all his knowledge to solve it and we are on a good way! He is doing everything that he can, to help us with it and I appreciate it so very much. I will be certainly using this app and hopefully Vincent will be there as our support :) Very happy with it!

Lauuwe - Awaken the beauty in you
16 days using the app