Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly pop-up, email marketing, and live chat features. They value its customizable templates and its effectiveness in growing email lists and boosting conversions. The customer support, especially staff members like Ryth, Jenni, Ciara, Vincent, and David, is praised for their promptness and assistance. The pricing is seen as good value, with the sticky welcome button and customizable email and SMS design being particularly appreciated. Merchants also find the analytics easy to understand and beneficial for their businesses.

March 13, 2023

Ryth is the BEST!!!! Helped me with all my issues and answered every question. 10 Star service!!! My pop up wasn't showing up and he fixed everything for me. Even looked over my emails to see if I did them right. I am really liking how this app sets up the emails and they actually "send" unlike the app I just uninstalled. It never sent one single email in 2 months. This app has everything, all in one place. It needs an upgrade for a FAQs on your chat box, hint to the developer, but that's just my opinion.

Oliver & Company Toys
United States
4 days using the app
February 22, 2023

The app has everything we need and works flawlessly. Jennie from the support team has been incredible in assisting us with some minor hiccups and general questions.

Select Beauty
About 1 year using the app
December 7, 2022

I really like the app and also the support of Ciara! I had some small problems but she is trying and testing everything to make it work. I can recommend the app and also the support team.

Lit Pet
3 months using the app
December 8, 2022

They were very helpful when i had a problem with my email limit. I would recommend this app for a straightforward way to do email marketing!

United States
8 days using the app
December 8, 2022

Good app for popup. And it is kind of Jennie to help me solve the problems and give me some advice on setting.

3 months using the app
December 6, 2022

So far, so good. I like the minimal UI Flowio offers. It's not hard to navigate at all. Also, support is responsive and helpful - Ciara provided amazing assistance and solved the minor issue that I was running into.

Rose A + Co
United States
7 days using the app
September 25, 2021

I would not have a professional email marketing strategy in place that actually drives results if I did not come across this AMAZING app. Truly a game changer as it has all the up to date features and it is easy to use. I love how the app is so flexible in temrs of designing an email template and allowing you to design it in line with your brand's overall look and feel. Also, I like how easy it is to set up email automation for campaigns that go live, making my life as an ecommerce administrator easier. Outstanding customer service who care and help you in a time efficient manner and satisfy all your requests. Defo recommend (:

United Kingdom
About 2 years using the app
Flowio⭐ replied September 27, 2021

Hi there,

It's always our honor to see your business doing great with Flowio. Thank you for your kind, motivating feedback. This definitely encourages us to better our service.

Hope you will continue to have a good experience and please feel free to reach us at any time, we are happy to assist always.

Flowio team.

November 30, 2021

Best App i have ever used for email marketing and Automation.. Am loving the flows and ease of use. Customer Support Rocks

Potato Post NZ
New Zealand
Almost 2 years using the app
Flowio⭐ replied November 30, 2021

Hi there,

This is David from the Customer support team.

Thank you for your kind words. This really encourages our team to continue to bring the best services to our valued customers.

Best wishes for your business, we are proud to be a small part of your success.


December 12, 2021

I used this app to help me get more leads back to my store. Very helpful in setting up the emails and giving suggestions that will suit my store. David was extremely helpful and provided great suggestions that were useful. If your a newbie this is a great app and the help they provide is beneficial to your store. 100%

United Kingdom
Almost 2 years using the app
Flowio⭐ replied December 12, 2021


We are extremely happy to receive such good words from you. This is a huge motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.


Edited December 6, 2021

So far a great app - David has been really helpful with set up. Really easy to set up. Looks better than other apps I have tried.

Holly Grows
United Kingdom
Almost 2 years using the app
Flowio⭐ replied December 6, 2021

Hi there,

This is me, David. Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.