Reviews (500)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its role in growing their businesses, particularly in increasing email subscribers and revenue. They appreciate its comprehensive features, including easy-to-use email/SMS marketing tools, pop-ups, and live chat. The intuitive, drag-and-drop interface and generous free plan are especially beneficial for new or budget-conscious businesses. The app is noted for its reliability and efficiency, enhancing both user experience and business operations. Customer support is also a standout, with merchants commending the responsive and personalized assistance, including immediate live chat responses and customization help.

November 14, 2021

O atendimento é muito bom. Fui super bem atendido pela Jei! E a plataforma é ótima. O custo é baixo. E isto ajuda bastante.

Genial Presentes
Brazil
About 22 hours using the app
Flowio⭐ replied November 14, 2021

Hi there,

Your compliments and support make us feel proud. This gives us more confidence and motivation to continue to improve and perfect our products.

Thank you, wish your business will grow far and higher.

The Flowio team

December 7, 2021

Ryth was an amazing help, connecting my email up to my pop up. Thanks so much for the great customer service!

Cocoona Silk
United Kingdom
About 21 hours using the app
Flowio⭐ replied December 7, 2021

Hi there,

This is me, Ryth. Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.

April 11, 2022

BEST APP FOR POP-UPS This app should be ranked #1 for providing the 'pop-up' functionality. i downloaded so many apps for 'pop-ups' on the shopify store and nothing did what i wanted, would charge an expensive fee, or was too complex to use; until i found Flowio. Don't waste your time searching, just download this one. This app has allowed me to have the discount pop-up window for when customers visit our website, followed by an email sent to the customer upon sign up. For something that was SO easy to set up, I'm extremely delightfully surprised by how clean and professional it looks on my website. They provide easy to use templates that make the perfect design and the app is extremely straightforward and simple to use. I sent a question to David on the support team, and received a response within minutes. David also went out of his way to test that the app worked seamlessly on my website and gave me extra tips & support to make sure it achieved exactly what i wanted. Best customer support service, ever :D

Olfactory A
Australia
About 20 hours using the app
Flowio⭐ replied April 11, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

December 17, 2021

Had been looking for an app to help me on collecting subscriptions and email marketing. This one is very user friendly and definitely helped me to start! They proactively reached out and solved my problems. What's more, they noticed that I'm sending out Xmas promotional emails and offered me a tailor made version! Highly recommended!

扮工室正字
Hong Kong SAR
About 20 hours using the app
Flowio⭐ replied December 17, 2021

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers!

June 13, 2022

The app is very user friendly. Customer service agent, David is also very keen in solving my issue. Overall it is a satisfying user experience.

Bamboo Green Florist
Malaysia
About 18 hours using the app
Flowio⭐ replied June 13, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

June 23, 2022

Excellent customer service and very helpful in starting up. The app has everything I needed for pop-ups and emails. Highly recommend.

Ez Sox
United States
About 17 hours using the app
Flowio⭐ replied June 24, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

February 28, 2022

I have been crazy today. Installing so many different apps but this app is so neat and customer service is top-notch. I am technically weak so Dev helps me with setup. Thank you so much for your help. Hopefully, I will keep using this app long time.

Jazz & Milly Women's Clothing
New Zealand
About 17 hours using the app
Flowio⭐ replied February 28, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

August 31, 2022

David helped me sort my Pop up super quickly, he went out of his way to create a second page for me which I had forgot and get my Pop up organised very efficiently, 10/10 would recommend great customer service and quick app to use

ROAR LIVING ™
Australia
About 16 hours using the app
April 24, 2022

We were running into some issues with the Close button and after contacting customer service through the built in chat, the issue was resolved within minutes. Our customer service rep, David, went above and beyond, identifying the issue, resolved it and helped us test it as well.
Thank you!

fortoula
Canada
About 15 hours using the app
Flowio⭐ replied April 24, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

August 25, 2022

The support is excellent, very good service, Vincent answered all my questions in the chat, very helpful. Thank you again.
So far I love this app.

Mommies Best Mall
Norway
About 14 hours using the app