Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and powerful features such as email marketing, pop-ups, and live chat. Many have seen an increase in leads and conversions, attributing this to the app's effective design and professional templates. The customer service is frequently praised, with staff members like Ryth, Jenni, Vincent, and David often mentioned for their exceptional assistance. This app is seen as a game-changer, aiding merchants in growing their email lists and optimizing their marketing campaigns.

August 8, 2022

Vincent was amazing and very good. Great support 5 stars! He helped me set everything up and was very helpful

ZayDryp
Sweden
About 5 hours using the app
August 17, 2022

So far so good! Along with some help from Vincent in the chat, I was able to get things up and running quickly and smoothly. He was super helpful giving me great advice, designing a pop up template for me and also resizing some photos that were to big. Awesome customer support, and information, which is a must since I know nothing hahaha

The Magpieology
United Kingdom
About 4 hours using the app
November 5, 2021

David was extremely helpful with my questions and setting me up. He even designed a polished Black Friday email marketing campaign for me in minutes, which would have taken me hours to do. Lol And the screen share was hilarious. He could hear me, but I couldn't hear him, so I was talking to him through my laptop audio and he was replying via WhatsApp. It was awesome. :) I was also impressed with David’s expertise with setting up my domain email (info@…) for my marketing campaigns. There was no way I would be able to figure out what to do on my own. This was one of the best customer service experiences I’ve ever had. Plus offering Free 20K/emails per month! I thought that the extra zero was a typo. Lol *jk* I'm glad that I chose Flowio and I recommend to give them a try.

Wraps Adorn LLC
United States
About 4 hours using the app
Flowio⭐ replied November 7, 2021

Hi there,

Thank you for your words of encouragement, we feel very fortunate and honored to have a customer like you.

Flowio will continue to launch new features, helping merchants in their business, we will definitely notify you when everything is ready.

Cheers!
Flowio team

April 26, 2022

I've just installed the app and so far seems to do what I want it to do which is great. Can I please let everyone know though that the customer service is fantastic! David was so helpful and within minutes had filmed a personalised video on Loom showing me how to set up exactly what it was I wanted to do. Five stars for customer service! Thanks David.

Praktical Toys
Australia
About 3 hours using the app
Flowio⭐ replied April 27, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

December 27, 2021

Vincent was so helpful and patient with all of my issues, I really really appreciated his help! He really went above and beyond. I am so excited to utilize this app, the customizations are unparalleled.

ARDOROLOGY
United States
About 3 hours using the app
Flowio⭐ replied December 27, 2021

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers!

July 12, 2022

Ciara, was a great help to me when I had questions about my email pop-up. I really like this service. It is great, easy, and simple.

Running Dog Coffee
United States
About 2 hours using the app
June 20, 2022

was dealing with David for some issues that i had with the app, and he was extremely helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

MatsallehDesign
Malaysia
About 2 hours using the app
Flowio⭐ replied June 20, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

November 28, 2021

So far I am really impressed! This App has amazing templates. And Customer Representative David has helped me so much!! Out of all marketing apps this is so far the best.

Island Roots
United States
About 2 hours using the app
Flowio⭐ replied November 29, 2021

Hi there,

This is David from the Customer support team.

Thank you for your kind words. This really encourages our team to continue to bring the best services to our valued customers.

Best wishes for your business, we are proud to be a small part of your success.

Cheers!

Edited November 20, 2021

I started using this app after finding out that the ManySales developer team had migrated to only developing on this app. This is app is so much better in every aspect and I already loved ManySales for its free services and having the best customer service technical team. I almost seem to always get help at all hours of the day and night and their team helped me set up my email campaign with this app. This app is great for generating leads and high-quality campaigns for email, SMS, and popup ads for your site. I am truly amazed at how great of an app this is. I recommend any small business getting started on Shopify or if you are already a larger business you should use this app. I can't wait to try out its other features! Big props to David for helping me out so much tonight. And to the developer team, I'm really impressed with the new app. Great job everyone, very excited to use this!!

Forever Curls
United States
About 2 hours using the app
Flowio⭐ replied November 22, 2021

Hi Leysa,

We are really surprised and touched when we receive your sincere comments and feedback.

Your love and trust for us will always be a source of motivation, as well as a reminder for the customer service department to always maintain good performance, ensuring customer satisfaction.

Hope your business will grow bigger and bigger. We are grateful that Flowio is a part of it.

Cheers.

September 28, 2021

Great app, I could easily send mails to subscribers and Jei from the support team was quite helpful when I had questions.

TOOL
Türkiye
About 2 hours using the app
Flowio⭐ replied September 28, 2021

Thanks for your positive reviews.

At Flowio, we always try to complete and enhance product quality, as well as customer service standards so that you always feel secure and satisfied when using our services.

Please feel free to reach us at any time, we are happy to assist always.

Flowio team.