FormalChat

FormalChat

Pricing
Free plan available
Rating
0.0 (0 Reviews)
Developer
FirasCodes

Add an AI chat widget to your store in minutes. Capture leads and hand off to your team instantly.

FormalChat adds an AI-powered chat widget to your Shopify store in minutes. The AI is automatically trained on your product catalog so it can answer customer questions accurately from day one. When a shopper wants to speak with a person, the AI hands them off to your team in real time. You manage all conversations from a web dashboard or the FormalChat native and PWA mobile apps, and get push notifications when customers are waiting.

FormalChat adds an AI-powered chat widget to your Shopify store in minutes. The AI is automatically trained on your product catalog so it can answer customer questions accurately from day one. When a shopper wants to speak with a person, the AI hands them off to your team in real time. You manage all conversations from a web dashboard or the FormalChat native and PWA mobile apps, and get push notifications when customers are waiting. more
  • AI trained on your products answers customer questions automatically, 24/7
  • Handoff connects shoppers to your team when they want to speak with a person
  • Manage all chats from a web dashboard or iOS and Android mobile app
  • Push notifications alert you on your phone when a customer is waiting
  • Lead capture collects visitor email and contact info automatically during chat

Languages

English

Pricing

Try LiveChat Free

Free

Features

  • 50 AI messages/mo
  • 1 operator
  • 3 knowledge entries
  • 5 canned replies

Growth

$23 / month

Features

  • 1,000 AI messages/mo
  • 3 operators
  • 5 GB storage
  • 20 knowledge entries
  • 25 canned replies

Pro

$59 / month

Features

  • 5,000 AI messages/mo
  • 10 operators
  • 20 GB storage
  • 100 knowledge entries
  • Unlimited canned replies

Business

$119 / month

Features

  • 25,000 AI messages/mo
  • Unlimited operators
  • 100 GB storage
  • Unlimited canned replies
  • Email + push notifications
  • Priority support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating
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Support

App support provided by FirasCodes.

Developer

FirasCodes

Milton, ON, CA

Launched

May 21, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Products, Online Store

  • View products

    Products, collections

  • Edit Online Store

    Online Store pages, Online Store script tags

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