Formful – Contact Form Builder

Formful – Contact Form Builder

Reviews (74)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
December 19, 2024

Says works with Zapier... Doesn't work with zapier.

Tamco Paint Manufacturing
United States
About 1 hour using the app
HerculesApps replied December 21, 2024

Hello Tamco Paint Manufacturing,

I am very disappointed, that you have not contacted me once before leaving a 1-star review, though Formful integrates with Zapier by leveraging the webhook integration.

Unfortunately, I had no chance to assist you because you didn't reach out to me.

To make sure this does not happen again, I added a help article that shows how to use Zapier with Formful:
https://formful.tawk.help/article/how-to-connect-with-zapier

I hope you give Formful another chance.
Best regards
Stefano

June 25, 2024

Form doesn't get emailed to the email addresses - even though it has been configured to. Sent a message to their support over a week ago and no response. This is a paid app and I would expect better. I now have to uninstall this app, find a new one, and rebuild all the forms. Do not recommend.

Thrive
United Kingdom
About 1 month using the app
HerculesApps replied June 28, 2024

Hello Thrive,
I was sorry to see your 1-star rating, especially since I responded to your message from June 20th the very next day on June 21st.
After that, I didn't receive any further emails from you.
After seeing your review, I directly reached out again with more details about my investigation into the issue.
Our emails are being sent out successfully, we have already checked that in our email sending service, so there's no need to worry.
Best regards
Stefano

April 23, 2024

The app is very flexible and had exactly what we needed, both in terms of the form itself and of the related automations. Beyond that, the developer (Stefano) responded quickly to inquiries, and was very helpful and friendly. Highly recommended.

uptraded.tauschparty
Austria
5 months using the app
February 12, 2024

Fantastic and easy to customize form app. After trying a handful of other form apps, Formful was the solution - big thanks to Stefano for helping us get some specific settings on our form set up and working smoothly!

Rishi Tea & Botanicals
United States
About 2 months using the app
April 4, 2024

estoy teniendo dificultades con la app, ya que pagamos el plan de submissiones ilimitadas y aparece el candado, por ende no podemos ver nada.

Kala | Mayorista
Argentina
6 months using the app
Edited June 17, 2024

needed a Theme added, took a while but eventually got it fix, app is good and integrates well with my theme.

NWADI BEAUTY
United States
17 days using the app
HerculesApps replied June 17, 2024

Hello NWADI BEAUTY,
sorry for the late reply in the live chat, but as you already know, I added Capital theme support for you as fast as possible.
I appreciate it, if you can rethink your review and rate the complete app.
Thanks!
Kind regards
Stefano

June 14, 2024

Amazing,

this App is perfect and fullfill all my needs.
Made with brain i would say.

Just there is a problem with the VAT field if its required, it allways says i need to fill it even its filled.
Same for the phone field if a check the validation, even the format is correct it says its not correct.

If this works, you have a new customer. Many thanks.

softwarekong
Germany
3 days using the app
HerculesApps replied June 17, 2024

Thanks for your 5-star rating!
Please reach out to contact@herculesapps.com, so I can help you directly with your issues.

July 3, 2024

This is an extremely well conceived app. It meets my current needs perfectly. Give it a shot!

Canal Alarm
United States
9 days using the app
May 9, 2024

Pretty good but usability and customizability could be better. But hey, I only paid 5 dollars so (shrug)

The Mellow Makery ATX
United States
2 months using the app
January 19, 2024

A lovely little app which allows you to add multiple forms to your Shopify site. I chose this app as new sign ups are fed directly into my customer base on Shopify and can easily be added into my customer journey without the need to manually export the data.
The forms are very much matched to my Shopify theme so they look good and don't look out of place. One of the benefits of this app being build specifically for Shopify stores.
I struggled initially to set everything up as I wanted, so was very grateful for the speedy replies and patience of the app founder and developer, Stefano. Also, initially the App could be used with my theme....but Stefano quickly rectified this. Ask you you shall recieve seems to be his mantra :)
It is only my first day of using the app, so I am yet to discover the full benefits, but it all looks very promising :)

KFDJewellery
United Kingdom
1 day using the app
HerculesApps replied January 22, 2024

Dear Karen,
Thank you so much for your thoughtful review! I'm glad I could assist you in a timely and effective manner with the initial setup challenges you faced. Feel free to reach out if you need any more support.
Warm regards,
Stefano