Formful – Contact Form Builder

Formful – Contact Form Builder

Reviews (95)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 14, 2026

This app is simple to use, quick to set up, and offers features that are easy to understand right away. The support team has also been excellent—every time I had a question, they replied quickly and provided helpful, straightforward answers. Overall, I’m really happy with the app and the service.

SAIL plein air Staging
Canada
14 days using the app
January 21, 2024

This is a really nice and easy to use app. I love that the css styling from my theme can be imported automatically. I was having so many issues with Shopify's native forms app and was about to pull my hair out. Then I discovered this app and was really estatic.The developer also has excellent customer service. I had one small bug and the he replied to me within 5 minutes on a Sunday and then fixed my issue in 5 minutes as well. He was super pleasant to communicate with too. And I'm only currently using the free version. If i need more forms or any of the paid features I will have no hesitations paying for it in the future.

Daoire
United States
About 1 hour using the app
January 19, 2024

A lovely little app which allows you to add multiple forms to your Shopify site. I chose this app as new sign ups are fed directly into my customer base on Shopify and can easily be added into my customer journey without the need to manually export the data.
The forms are very much matched to my Shopify theme so they look good and don't look out of place. One of the benefits of this app being build specifically for Shopify stores.
I struggled initially to set everything up as I wanted, so was very grateful for the speedy replies and patience of the app founder and developer, Stefano. Also, initially the App could be used with my theme....but Stefano quickly rectified this. Ask you you shall recieve seems to be his mantra :)
It is only my first day of using the app, so I am yet to discover the full benefits, but it all looks very promising :)

KFDJewellery
United Kingdom
1 day using the app
HerculesApps replied January 22, 2024

Dear Karen,
Thank you so much for your thoughtful review! I'm glad I could assist you in a timely and effective manner with the initial setup challenges you faced. Feel free to reach out if you need any more support.
Warm regards,
Stefano

November 2, 2023

I'm in love!

Originally I just wanted a form. But then I realized that you can include automations. For example "add a tag to a customer" when they fill a form. With Shopify Flow, you can then do ANYTHING you want based on that tag.

With these endless possibilities I'm able to Award Loyalty points to a customer for filling a Form. How crazy!

And Stefano helped me set it up. Such friendly and timely responses, I'm so excited about the whole experience. Definitely recommended!!

Kendama Senses
Netherlands
3 days using the app
October 11, 2023

It is a great app and with great support. The developer went over and beyond to help with an issue we had that turned out not to be from the app but a problem that required Shopify to reindex the store.

Australia Piano Supply
Australia
22 days using the app
HerculesApps replied October 19, 2023

Thank you very much for your positive review. You can contact me anytime if you need further assistance.

September 14, 2023

Saved me $10USD pm by installing this app. The Shopify native form builder isn't robust enough to handle the info I need for my store.

I love that the emails to my team AND the customer can be customised, and the drag & drop form builder is super simple.

Support was very quick to assist when I had a question. Impressive!

It would be great to have the functionality to duplicate forms, and then edit those. It's a quick process though, so I'm super grateful.

School Ponytails
Australia
About 3 hours using the app
HerculesApps replied September 23, 2023

Thank you for the positive feedback! I am glad my app has been beneficial for your store. Duplicating forms and fields feature is coming in future versions. Always here to help!

April 9, 2025

Great experience with App and Support. Stefano answered my inquiry in a prompt and professional manner. Thank you!

Speers Flooring
Canada
About 2 hours using the app
January 10, 2025

Great app with many options to make the forms work for many use cases. Quick responses from the support. Definitely an app to recommend.

Heze Furniture
United Kingdom
About 1 month using the app
September 21, 2023

Does everything I need. Really intuitive editor for my "Site Content Editor" people. Support is really fast.

Beslogic
Canada
8 days using the app
HerculesApps replied September 23, 2023

Thank you for your positive review!

September 11, 2023

Great app and does exactly what we need! Our theme was not supported yet but the customer service was 10/10 and they implemented our theme in their app and a few hours later, we were able to start using the Contact Forms

Aero Elite
United Kingdom
3 days using the app
HerculesApps replied September 12, 2023

Thank you for the positive feedback! I am Always here to help. Enjoy using Formful!