Franko: AI NPS Conversations

Franko: AI NPS Conversations

Pricing
$99/month. Free trial available.
Rating
0.0 (0 Reviews)
Developer
Franko

Featured images gallery

Franko dashboard showing customer problems and retention data
  • Customer feedback chat on mobile, not a survey form
  • Problem drilldown with quotes, NPS, and repurchase data
  • Outcomes table showing what customers love and why
  • Franko dashboard showing customer problems and retention data
  • Customer feedback chat on mobile, not a survey form
  • Problem drilldown with quotes, NPS, and repurchase data
  • Outcomes table showing what customers love and why
  • Branded Klaviyo email template with personal signature

Replace static surveys with AI conversations. Get an evidence-backed ranking of retention issues.

Franko sends an NPS Chat via Klaviyo a few weeks after purchase. Instead of a static form, customers have a short AI conversation that captures what they love and what could be improved. Franko extracts insights from each response and groups recurring themes into two ranked tables: problems hurting retention and what customers love. Each row shows interview count, NPS impact, repurchase rate, and verbatim interview quotes. See which outcomes drive repeat purchases and which issues drive churn.

Franko sends an NPS Chat via Klaviyo a few weeks after purchase. Instead of a static form, customers have a short AI conversation that captures what they love and what could be improved. Franko extracts insights from each response and groups recurring themes into two ranked tables: problems hurting retention and what customers love. Each row shows interview count, NPS impact, repurchase rate, and verbatim interview quotes. See which outcomes drive repeat purchases and which issues drive churn. more
  • Get richer feedback: Replace static surveys with AI conversations
  • Know what to fix first: problems ranked by retention impact
  • Know where to double down: loyalty drivers ranked by repurchase rate
  • Read grouped quotes and click through to full transcripts
  • Track NPS trends to see if your fixes are moving the needle

Languages

English

Works with

  • Shopify Admin
  • Klaviyo

Categories

Form customization

Survey types

Submission management

Customer behavior

Marketing and sales

Visuals and reports

Pricing

Choose the plan that best fits your business.

Growth

$99 / month

Features

  • Unlimited AI NPS conversations
  • AI agent trained on your brand
  • AI-analysis: what's hurting retention
  • AI-analysis: what's driving loyalty
  • NPS dashboard with score & trends
  • AI summaries + full transcripts
  • Quick-setup Klaviyo integration
  • Export transcript data (CSV & LLM-ready)

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by Franko.

Resources

Developer

Franko

Balhannah, SA, AU

Launched

April 13, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • View Online Store

    Online Store pages, theme

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