Fraud Judge Fraud Prevention

I had a really positive experience overall. From the very beginning, the support team stood out as not only approachable and responsive, but also genuinely knowledgeable about the unique challenges of running an online business. Unlike many companies that provide generic responses, this team actually took the time to understand the specific concerns I had around e-commerce fraud and provided practical advice that made me feel far more confident. It’s clear that they have experience dealing with the complexities of online transactions, which makes a big difference when you’re trying to protect your business and customers. Their professionalism, combined with a friendly and reassuring approach, created a level of trust that’s rare to find. I came away not just with solutions, but with the peace of mind that I have a team I can rely on moving forward.

This a wonderful app if you are being hit with fraudulent orders. This app can actually prevent payments being captured avoiding the payment-refund-Shopify payout-Shopify clawback cycle. I highly recommend this app. And their support is terrific.

Before this app, I was constantly worried about fraud and chargebacks. Now, I feel confident processing orders. The real-time checks are accurate, and I like being able to whitelist trusted customers for faster approvals. Amazing app overall.