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Automatically cancel high-risk orders to prevent chargebacks & accidentally fulfilling fraud orders
The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks.
- Automatically deal with fraudulent orders
- Re-stock inventory - when an order is canceled, FraudBlock restocks the items
- Automatic refunds - automatically refund/void the customer's payment
- Optionally send an email notification to the customer and/or the store admin
- Saves you from accidentally fulfilling fraudulent orders & chargebacks
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Languages
English
Categories
Fraud types
Prevention tools
Alerts and analytics
Automation tasks
Customization
Pricing
Free forever
Free
- For merchants processing up to 30 orders per month
Basic
$4.95 / month
- For merchants processing up to 200 orders per month
- Try for free for 14 days (trial starts automatically when you install the app)
Scale-up
$19.95 / month
- For merchants processing up to 500 orders per month
- Try for free for 14 days (trial starts automatically when you install the app)
Pro
$29.95 / month
- For merchants processing more than 500 orders per month
- Try for free for 14 days (trial starts automatically when you install the app)
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (40)
This is the best app thank you!! I been having this app over 2 years and i love it keep up the good work!!!
Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.
I recommend using "No Fraud Fraud Protection", has everything I need and customer service is friendly.
You can ***only*** get the Blacklist option via request. And even after request there is no convenient button to use so you always have to use the link they give you. Pretty basic need for a "fraud app", but no - they don't have it
As you mention, the app has a blacklist feature, so I'm not sure why you're saying "they don't have it"? Providing false information in reviews really doesn't help anyone.
We love this app. Very easy to install. We have a lot of orders which need review manually and it does it for us. It worked by pushing the buyer to keep trying to purchase until they passed the filter. Very good app!
I don't know what i would have done without this app. FraudBlock has saved me thousands dollars by instantly canceling all high risk orders. I have used this app for 2 months and that was the best decision i made after suffering damages from such fraudulent orders. The best part is the app does all of those fantastic things for free.
Support
App support provided by ShopFox.
Resources
Launched
July 31, 2019
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