Reviews (40)

Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 15, 2019

Love the app, has saved us on multiple fraud orders so far. Really simple to setup and uses the fraud detection already implemented into Shopify's system. Would definitely recommend!

Mosaic Manufacturing
Canada
3 days using the app
January 18, 2022

Wow, simply wow! This app can prevent you from fraud. It cancels the order after the order is done & PREVENTS THE CUSTOMERS PAYMENT so you don't pay the payment provider fees. Nick from the Development team also helped us super quickly with some custom rules right from the start for a much lower price than we expected, so we were able to blacklist our main troll customers right in the beginning - I recommend to write to the support before you install the app if you also have this need. :) If I could I would grant 7 stars and more with my review.

MexicoMiAmor
Germany
About 14 hours using the app
April 13, 2021

Orders from potential fraudsters are automatically cancelled and refunded. The app is great!
The support is always available and very helpful. We are now very well protected against fraudsters and annoying chargebacks.

SpyraUS
Germany
About 1 hour using the app
April 13, 2021

We had big problems with fraudsters in the past. After testing several apps, we came across FraudBlock. Through FraudBlock's support, we were able to create rules according to our wishes. We now have the issue of frauds under control. Great app, easy to use and excellent support. I would always recommend it.

Spyra EU
Germany
About 1 hour using the app
April 21, 2022

The support staff was extremely helpful. They pointed me to all the right settings that I need to Manually Capture Payments on high risk orders. Thanks again!

Skeie's Jewelers
United States
29 minutes using the app