FraudLabs Pro Fraud Prevention

FraudLabs Pro Fraud Prevention

Pricing
Free plan available
Rating
2.8 (28)

Analyze and detect high risk orders. Secure your business from fraud orders and reduce chargebacks.

FraudLabs Pro Fraud Prevention protects your Shopify online store from payment frauds. Its comprehensive and advanced fraud detection algorithm engines will validate every single element (data point) pertaining to the order, such as IP geolocation, proxy, email, blacklist, credit card, transaction velocity and many more to accurately detect the fraud orders. You can customize your own validation rules and start protecting your online business.

FraudLabs Pro Fraud Prevention protects your Shopify online store from payment frauds. Its comprehensive and advanced fraud detection algorithm engines will validate every single element (data point) pertaining to the order, such as IP geolocation, proxy, email, blacklist, credit card, transaction velocity and many more to accurately detect the fraud orders. You can customize your own validation rules and start protecting your online business. more
  • Reduce Frauds & Chargebacks - detect and stop the high risk order automatically.
  • Customize your own fraud validation rules to suit to your business needs.
  • Support SMS verification to automate the customers' phone number authentication.
  • Receive notification via email/App/Slack when an order is canceled or pending.

Languages

English

Pricing

Micro Plan

Free

  • 500 queries/month or sales < 25K USD/month
  • 5 validation rules

Mini Plan

$29.95 / month

  • 1,500 queries/month
  • 5 validation rules

Small Plan

$99.95 / month

  • 5,000 queries/month
  • 10 validation rules

Medium Plan

$249.95 / month

  • 25,000 queries/month
  • 20 validation rules
  • (Please visit App Dashboard for higher plan, Large Plan and Enterprise Plan)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (28)

Overall rating
2.8
Counts per rating level
  • 64% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 25% of ratings are 1 stars
September 23, 2024

We have a huge fraud problem in our company. the scammers and using people cards to make purchases so all the info is correct besides the emails and phone number so it still pushing the orders through as not fraud because they are using people real info and card and doing charge backs to a scammer card that are a dupe of the customers card so the chargeback money is going to the scammer. so does this app work for fraud orders NO it does not.

Alvantor
United States
14 days using the app
Hexasoft Development replied September 24, 2024

Can you please contact us with the transaction IDs so we can review the rules and the settings you use?

July 29, 2024

wont work, perhaps not compatible with plus stores? Uninstalled and reinstalled still errors says to uninstall

HomeWetBar
United States
3 minutes using the app
Hexasoft Development replied July 30, 2024

Can you please contact us at support@fraudlabspro.com with your shop domain? We should be able to resolve your issue immediately.

October 5, 2020

The FlaudLabs Pro app has been an excellent addition to the Reinforced Bed Company's website, giving us more protection/security in mind for both us and our customers.

Reinforced Beds
United Kingdom
Almost 2 years using the app
November 25, 2019

I use this app and it is amazing. I recommend it to everyone because is very useful. Help accurately to identify any fraud.

Dumux
United States
8 months using the app
Edited July 5, 2022

Free advice : don't bother....overpriced, not reliable service.
Some bugs ( ex. after review order , automatically capture the payment, regardless of order status - such order is not fulfilled yet ). Tons of false alarms, overpriced for simple database software. Update : still no response for reported issues, while app continue crappy service : 'internal server error' , false fraud triggering. Again : this is totally worthless.

The Smartest House
United States
Over 3 years using the app
Hexasoft Development replied December 21, 2021

Can you email us, support@fraudlabspro.com, the details of the issues? So that we can assist you with the issues, maybe it's just a configuration matter.

Support

App support provided by Hexasoft Development.

Developer

Hexasoft Development

70-3-30A, D'Piazza Mall, Jalan Mahsuri, Bayan Baru, PNG, 11950, MY

Launched

September 6, 2017

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