Reviews (28)

Overall rating
2.8
Counts per rating level
  • 64% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 25% of ratings are 1 stars
September 23, 2024

We have a huge fraud problem in our company. the scammers and using people cards to make purchases so all the info is correct besides the emails and phone number so it still pushing the orders through as not fraud because they are using people real info and card and doing charge backs to a scammer card that are a dupe of the customers card so the chargeback money is going to the scammer. so does this app work for fraud orders NO it does not.

Alvantor
United States
14 days using the app
Hexasoft Development replied September 24, 2024

Can you please contact us with the transaction IDs so we can review the rules and the settings you use?

July 29, 2024

wont work, perhaps not compatible with plus stores? Uninstalled and reinstalled still errors says to uninstall

HomeWetBar
United States
3 minutes using the app
Hexasoft Development replied July 30, 2024

Can you please contact us at support@fraudlabspro.com with your shop domain? We should be able to resolve your issue immediately.

September 20, 2018

Simple app for Transactional fraud checks, cost effective and very responsive support staff.

Could not recommend more.

GDF Studio
United States
Over 3 years using the app
October 5, 2020

The FlaudLabs Pro app has been an excellent addition to the Reinforced Bed Company's website, giving us more protection/security in mind for both us and our customers.

Reinforced Beds
United Kingdom
Almost 2 years using the app
March 10, 2018

Love the app. Makes me feel so much more secure about preventing fraud. Easy to use.

Cosmic Crystal Visions
United States
Over 1 year using the app
May 24, 2018

So far so good - tested a few others and Fraudlabs definitely has the most options for rules. Would recommend to anyone facing issues with charge backs.

Gmarley
Australia
9 months using the app
November 25, 2019

I use this app and it is amazing. I recommend it to everyone because is very useful. Help accurately to identify any fraud.

Dumux
United States
8 months using the app
Edited July 5, 2022

Free advice : don't bother....overpriced, not reliable service.
Some bugs ( ex. after review order , automatically capture the payment, regardless of order status - such order is not fulfilled yet ). Tons of false alarms, overpriced for simple database software. Update : still no response for reported issues, while app continue crappy service : 'internal server error' , false fraud triggering. Again : this is totally worthless.

The Smartest House
United States
Over 3 years using the app
Hexasoft Development replied December 21, 2021

Can you email us, support@fraudlabspro.com, the details of the issues? So that we can assist you with the issues, maybe it's just a configuration matter.

April 25, 2018

i love this app it is protect you from fraud

Bibset
Israel
4 months using the app
August 5, 2018

Great app really help to protect your business

Db House
Israel
About 1 month using the app