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FraudLabs Pro Fraud Prevention

by Hexasoft Development

Fraud detection solution to minimize the chargebacks

27 reviews
Free plan available

App highlights

  • Speed tested: no impact to your online store

Key values section

Reduce Frauds & Chargebacks

Accurately detect and stop the high risk fraud orders to help you minimize the fraud losses and chargebacks.

Customize Your Validation Rule

You could customize your own fraud validation rules to suit to your business needs. A huge pool of rules for your selection.

Free Fraud Prevention Solution

An absolutely free anti-fraud solution allowing you to validate up to 500 orders each month. No hidden cost.

Featured images gallery

  • FraudLabs Pro Fraud Prevention Dashboard
  • Customize your fraud validation rules
  • FraudLabs Pro fraud results
  • A quick glance of fraud indicator on orders listing page
  • Fraud result summary and detailed report
  • FraudLabs Pro Fraud Prevention Dashboard
  • Customize your fraud validation rules
  • FraudLabs Pro fraud results
  • A quick glance of fraud indicator on orders listing page
  • Fraud result summary and detailed report

App details

FraudLabs Pro Fraud Prevention

FraudLabs Pro Fraud Prevention

FraudLabs Pro fraud prevention App protects your Shopify online store from payment frauds. Its comprehensive and advanced fraud detection algorithm engines will validate every single element (data point) pertaining to the order, such as IP geolocation, proxy, email, blacklist, credit card, transaction velocity and many more to accurately detect the fraud orders.

Why FraudLabs Pro

Flexibility.

We offer you a flexible solution to detect the fraud order. You can soley rely on our FraudLabs Pro score to weed out the high risk transactions, or to customize your own validation rules to target for a specific case for better chargeback protection, or a combination of both.

Free.

We are offering you an absolutely free version, Micro plan, to start protecting your online business to validate up to 500 orders every month. There is no commitment, hidden cost and whatsoever.

Easy to setup.

The setup is simple and only takes a few minutes. You just need to install the free FraudLabs Pro plugin, enter the API key and configure the settings. That's all!

Trustworthy.

We have been in the fraud prevention industry for more than 10 years. We have thousands of merchants in our global merchant network using this solution to protect their store from frauds.

Key Features

Below are the key features of FraudLabs Pro plugin:

  • Custom your own validation rules. There are more than 50 rules for your selection.
  • Put the high risk orders on hold for your manual review and release.
  • Automatically cancel the order if it was marked as high risk by Shopify.
  • Automatically email the customer if the order was canceled by the system.
  • Receive notification via email/App/Slack when an order is canceled or pending for your review.
  • Support SMS verification to automate the customers' phone number authentication.
  • Various fraud insight reports for your analysis.

Try now! You have nothing to lose with our free Micro plan!

Launch date

September 06, 2017
FraudLabs Pro Fraud Prevention

FraudLabs Pro Fraud Prevention

FraudLabs Pro fraud prevention App protects your Shopify online store from payment frauds. Its comprehensive and advanced fraud detection algorithm engines will validate every single element (data point) pertaining to the order, such as IP geolocation, proxy, email, blacklist, credit card, transaction velocity and many more to accurately detect the fraud orders.

Why FraudLabs Pro

Flexibility.

We offer you a flexible solution to detect the fraud order. You can soley rely on our FraudLabs Pro score to weed out the high risk transactions, or to customize your own validation rules to target for a specific case for better chargeback protection, or a combination of both.

Free.

We are offering you an absolutely free version, Micro plan, to start protecting your online business to validate up to 500 orders every month. There is no commitment, hidden cost and whatsoever.

Easy to setup.

The setup is simple and only takes a few minutes. You just need to install the free FraudLabs Pro plugin, enter the API key and configure the settings. That's all!

Trustworthy.

We have been in the fraud prevention industry for more than 10 years. We have thousands of merchants in our global merchant network using this solution to protect their store from frauds.

Key Features

Below are the key features of FraudLabs Pro plugin:

  • Custom your own validation rules. There are more than 50 rules for your selection.
  • Put the high risk orders on hold for your manual review and release.
  • Automatically cancel the order if it was marked as high risk by Shopify.
  • Automatically email the customer if the order was canceled by the system.
  • Receive notification via email/App/Slack when an order is canceled or pending for your review.
  • Support SMS verification to automate the customers' phone number authentication.
  • Various fraud insight reports for your analysis.

Try now! You have nothing to lose with our free Micro plan!

Launch date

September 06, 2017

Pricing

See all pricing options

Micro Plan

Free

  • 500 queries/month
  • 5 validation rules

Mini Plan

$29.95/month

  • 1,500 queries/month
  • 5 validation rules

Small Plan

$99.95/month

  • 5,000 queries/month
  • 10 validation rules

Medium Plan

$249.95/month

  • 25,000 queries/month
  • 20 validation rules
  • (Please visit App Dashboard for higher plan, Large Plan and Enterprise Plan)

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

2.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 67% of ratings are 5 stars
    18
  • 11% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 22% of ratings are 1 stars
    6
View all 27 reviews

List of reviews

Filter and sort reviews

  • 1 of 5 stars
    Edited July 5, 2022

    The Smartest House

    Location United States
    Time spent using app Over 3 years

    Free advice : don't bother....overpriced, not reliable service.
    Some bugs ( ex. after review order , automatically capture the payment, regardless of order status - such order is not fulfilled yet ). Tons of false alarms, overpriced for simple database software. Update : still no response for reported issues, while app continue crappy service : 'internal server error' , false fraud triggering. Again : this is totally worthless.

    Developer reply
    December 21, 2021

    Can you email us, support@fraudlabspro.com, the details of the issues? So that we can assist you with the issues, maybe it's just a configuration matter.

  • 1 of 5 stars
    March 20, 2021

    Kreative Kollections By KC

    Location United States
    Time spent using app 3 months

    The customer service is horrible. I was charged a monthly fee and should not have been. reached out and was told I have to contact Shopify for a refund. everyone knows shopify doesn't refund directly for apps the actually app company has too, its in writing everywhere on shopify support. I even provided this proof to the rep I spoke to. Please find another app to use.

    Developer reply
    March 21, 2021

    We had agreed on the refund on the first reply to your email. And, we had also politely requested you to contact Shopify via the chat/email to initiate the refund process. (For this, we have also re-confirmed the refund process with Shopify Team, and this would be the right process).

    Anyway, can you please contact Shopify team via the chat/email at your account to initiate the refund? So that we can close the issue.

  • 1 of 5 stars
    November 3, 2020

    Black Alice Lingerie

    Location United Kingdom
    Time spent using app 25 minutes

    Doesn't work as expected. Blacklist customers still can place orders, which is not what we want. We need to block certain customers from submitting orders.

    Developer reply
    November 3, 2020

    We suspect the App wasn't properly installed, as there was no transaction captured in our system. Can you please reinstall the App and try again? If issue still persist, please contact us at support@fraudlabspro.com for assistance.

View all reviews

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