Reviews (18)

Overall rating
2.8
Counts per rating level
  • 39% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 11% of ratings are 1 stars
May 19, 2024

Doesn't work. I spent 30 minutes customizing the pop-up and it doesn't work. Wasted my time.

Moo Skin
United States
About 16 hours using the app
Chated.io replied May 23, 2024

Dear user,

We sincerely apologize for the inconvenience you have experienced. Upon investigating the issue, we have determined that your website has multiple enabled popups, which may be causing conflicts with each other.

To resolve this issue, we recommend following these steps:

1. Disable all other popups or overlays on your website.
2. Re-enable the Chated Email Popup.

By disabling the other popups, you can ensure that there are no conflicts and allow the Chated Email Popup to function properly.

If these steps do not resolve the problem, please inform us so that we can further assist you.

Best Regards,
Support Team

November 1, 2019

Looks like a good app, but the pop up won't show on our store. Have tried Firefox and Chrome, desktop and mobile (with the cache deleted) and nothing.

Frames Footwear
New Zealand
15 minutes using the app
Chated.io replied November 1, 2019

I'm sorry to know that the pop up is not working on your store after trying different browsers and devices. I'll be happy to further assist you in the future once you've decided to re-install the app. Thank you.