Dr Free Gift, BOGO Buy X Get Y

Dr Free Gift, BOGO Buy X Get Y

Reviews (106)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and reducing cart abandonment through effective free gift programs. It's praised for its ability to clear overstock by offering items as free gifts, enhancing customer choice directly in the cart. The app is user-friendly, with features like auto-loading gifts and customizable options for different regions, and supports promotional strategies such as "buy X get X" and tiered gifts based on cart values. It integrates seamlessly with Shopify themes and other apps, with no significant performance issues reported. Customer support is frequently highlighted as responsive and helpful, with support personnel like Yavor and Toby receiving special commendation for their assistance.

October 25, 2021

This is the free gift app I've been looking for. Most of them do discount codes in the background, and as a result they conflict with my customers' ability to use discount codes and still get their free gift. Not this app. It works on the product level to clone the item and do some other magic in the background. I use the Venture theme, which I've learned seems to be unfriendly with many apps. The developer worked very quickly to fix any bugs that the theme may have introduced into the app, and now it's working as intended. Definitely recommend!

Nutworks Canada
Canada
About 2 hours using the app
Shop Doctors 🏆 replied October 25, 2021

Thank you so much for your review Michael! It was a pleasure for me to assist you with the theme integration. Thank you for your patience and support during the process and please don't hesitate to reach out if I can help with anything else in the future!

January 31, 2022

Great App... I replaced Ultimate Special Offers with this app, and it's way more integrated. Yavor at ShopDocs get's back pretty much instantly with questions and concerns. This is what customer support looks like in 2022.

Taffy Town
United States
About 2 hours using the app
Shop Doctors 🏆 replied January 31, 2022

Thank you for your wonderful review! It was a pleasure to help you customize the app to fit your shop's needs and I look forward to working with you in the future.

November 26, 2022

This app is great and much better than another one I had tried before.
I love the Shop Doctors apps, they always work very reliably and have lots of configuration options and help.

Jeremy's Razors
United States
About 1 hour using the app
Shop Doctors 🏆 replied November 28, 2022

Thank you for sharing your wonderful review! We're happy that you liked our apps and we look forward to working with you in the future. Please don't hesitate to reach out!

October 7, 2023

This is the only ap that worked the way I wanted it to. It will automatically (with no clicks required by the customer) add a gift when they spend x amount of money, and it shows up in their shopping cart before they pay. It's right there when they click on their Shopify cart logo. Awesome.

KnuckledusterMiniatures
United States
7 minutes using the app
Shop Doctors 🏆 replied October 9, 2023

Thank you for supporting our app with a review! We're happy to hear that the app is meeting your needs and please don't hesitate to reach out if you have any questions in the future.

January 22, 2023

as soon as I installed the app and created a free gift I received a flood of people to my website and they were some how ordering free gifts without making purchases all while the app was supposedly disabled. I had to completely delete to app to make it stop.

Josh's Cards
United States
15 minutes using the app
Shop Doctors 🏆 replied January 23, 2023

We're sorry to hear that you had issues with the app. When used in draft order mode, the app makes it 100% impossible for customers to purchase the free gifts directly. Since draft orders have a variety of side effects, our app allows shop owners the benefit to have free gifts without draft orders (which is a toggle in the app settings page). Rarely, this normally beneficial feature can result in what you saw - if the app's gifts (which are normally hidden products) also happen to be promoted by another app/other code, or get published in external sales channels, then it may give customers to ability to purchase them directly. While the app itself does not have the ability to prevent the above, we would be happy to investigate this for you and to explain all the configuration changes that you can do in order for fraudulent orders to not continue to happen. Please reach out to us at support@freegiftoncartmanager.com and we'll be happy to help remedy the situation.

UPDATE: We unfortunately never received a reply from you.

November 1, 2023

emilashes
Germany
5 months using the app