Dr Free Gift, BOGO Buy X Get Y

Dr Free Gift, BOGO Buy X Get Y

Reviews (92)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    87
  • 2% of ratings are 4 stars
    2
  • 1% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction by offering free gifts. It features an easy setup, seamless integration with Shopify themes, and a customizable progress bar that shows customers how close they are to receiving a gift. The app supports multi-tiered gift options based on cart value and is backed by responsive customer support. Regular updates ensure compatibility and introduce new features.

Edited July 3, 2025

I am so far happy with how the app works. However, I have expected a bit more advanced features, and perhaps I should have checked before signing up for a subscription.

1. I don't like the fact that the app is creating a new product for the free gift instead of using the product that I already created in my shop. That means that I have this product 'twice', as an identical copy. If you plan to give out a lot of gifts, and you are on a Shopify plan with set amount of product, this could mean that you'll reach the maximum allowed products in your plan pretty quickly.

2. The app doesn't allow a setting that each customer receives a gift in his cart only once. This means - and in my eyes looks a bit unprofessional for a shop - that customers who are eligible for a free gift, might see this gift several times in their cart, when they come back for future purchases and the gift is still active but has already been 'given' to them before. This doesn't make sense especially in my case, selling digital products, where a download is only needed once.

I have forwarded my feedback to the app owner and developers and hope, they are able to improve the app to make the gifting a bit more reasonable for the shop owner and more professional looking at the checkout for returning customers.

All in all it seems to be a good app though, just not quite what I would have loved to see.

Edit: I decided to uninstall the app and look around for another solution.

Smart D'sign Embroidery
Australia
7 months using the app
Shop Doctors 🏆 replied December 11, 2024

Thank you for sharing your feedback! While we may not be able to address the first request you mentioned, we’ve already conducted some research on the second one. Although it’s not currently in development, we’ll be sure to notify you as soon as it’s released.