Dr Free Gift, BOGO Buy X Get Y

Dr Free Gift, BOGO Buy X Get Y

Reviews (109)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales by incentivizing customers with free gifts, which helps reduce cart abandonment and increase order volumes. They appreciate its easy setup, automatic gift addition to carts, and customizable progress bars that encourage more purchases. The app is noted for its stable performance and excellent customer support, ensuring quick resolutions to technical issues and seamless integration with various themes and apps.

November 12, 2022

Fantastic app! Great support! Worth the money. Increased my up-sells rate! A must have in your shop
100% Recommended

eroisan-v2
Japan
About 11 hours using the app
Shop Doctors 🏆 replied November 13, 2022

Thank you for your amazing review! I'm very happy that the app is meeting your needs and I look forward to working with you in the future.

April 2, 2023

This app is not showing in my store. Please help! I installed it and want to make sure it's going to show. Right now it's not showing.

The Nichole Collection
United States
12 days using the app
Shop Doctors 🏆 replied April 5, 2023

Thank you for posting your review! While we resolved your issue shortly after the review was posted, we just released the permanent solution. The issue was that you had switched the app to App Embed mode, but didn't actually enable the App Embed in the Shopify Theme Customizer. Going forward the app will detect this scenario and continue to operate in non-App Embed mode until the App Embed is actually enabled. I hope that our service and the app is meeting or exceeding your expectations and I look forward to working with you in the future! Please let us know if there's anything else we can assist with.

February 18, 2023

I was looking for hours for the right free gift app. Most of them don't have the auto add to cart feature like this one does and all of them didn't have exactly what I needed. Not only is this app is exactly what I needed, it also seamlessly integrated with my theme and other apps. It has more options than any other free gift app. I asked for a special request and Yavor perfectly fulfilled it within minutes! Literally had an email 5 minutes later saying he had coded in what I asked for! 100/100 app! Awesome support. I use their other apps on my store too.

Luxium
United States
About 4 hours using the app
Shop Doctors 🏆 replied February 18, 2023

Thank you for sharing your amazing review! We're very happy that the app is meeting your needs and please don't hesitate to let us know if you have any questions of need any help.

October 25, 2021

This is the free gift app I've been looking for. Most of them do discount codes in the background, and as a result they conflict with my customers' ability to use discount codes and still get their free gift. Not this app. It works on the product level to clone the item and do some other magic in the background. I use the Venture theme, which I've learned seems to be unfriendly with many apps. The developer worked very quickly to fix any bugs that the theme may have introduced into the app, and now it's working as intended. Definitely recommend!

Nutworks Canada
Canada
About 2 hours using the app
Shop Doctors 🏆 replied October 25, 2021

Thank you so much for your review Michael! It was a pleasure for me to assist you with the theme integration. Thank you for your patience and support during the process and please don't hesitate to reach out if I can help with anything else in the future!

January 31, 2022

Great App... I replaced Ultimate Special Offers with this app, and it's way more integrated. Yavor at ShopDocs get's back pretty much instantly with questions and concerns. This is what customer support looks like in 2022.

Taffy Town
United States
About 2 hours using the app
Shop Doctors 🏆 replied January 31, 2022

Thank you for your wonderful review! It was a pleasure to help you customize the app to fit your shop's needs and I look forward to working with you in the future.

December 14, 2022

Just signed up, but had a few questions already and customer service took care of it within minutes. Super fast response and helped me with everything I needed! So far so good.

GrandPrix Originals USA
United States
About 1 hour using the app
Shop Doctors 🏆 replied December 14, 2022

Thank you for your wonderful review! It was a pleasure for us to assist you and please don't hesitate to contact us in the future.

October 7, 2023

This is the only ap that worked the way I wanted it to. It will automatically (with no clicks required by the customer) add a gift when they spend x amount of money, and it shows up in their shopping cart before they pay. It's right there when they click on their Shopify cart logo. Awesome.

KnuckledusterMiniatures
United States
7 minutes using the app
Shop Doctors 🏆 replied October 9, 2023

Thank you for supporting our app with a review! We're happy to hear that the app is meeting your needs and please don't hesitate to reach out if you have any questions in the future.

January 22, 2023

as soon as I installed the app and created a free gift I received a flood of people to my website and they were some how ordering free gifts without making purchases all while the app was supposedly disabled. I had to completely delete to app to make it stop.

Josh's Cards
United States
15 minutes using the app
Shop Doctors 🏆 replied January 23, 2023

We're sorry to hear that you had issues with the app. When used in draft order mode, the app makes it 100% impossible for customers to purchase the free gifts directly. Since draft orders have a variety of side effects, our app allows shop owners the benefit to have free gifts without draft orders (which is a toggle in the app settings page). Rarely, this normally beneficial feature can result in what you saw - if the app's gifts (which are normally hidden products) also happen to be promoted by another app/other code, or get published in external sales channels, then it may give customers to ability to purchase them directly. While the app itself does not have the ability to prevent the above, we would be happy to investigate this for you and to explain all the configuration changes that you can do in order for fraudulent orders to not continue to happen. Please reach out to us at support@freegiftoncartmanager.com and we'll be happy to help remedy the situation.

UPDATE: We unfortunately never received a reply from you.

November 1, 2023

emilashes
Germany
5 months using the app