Dr Free Gift, BOGO Buy X Get Y

Dr Free Gift, BOGO Buy X Get Y

Reviews (104)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and reducing cart abandonment through effective free gift programs. It's praised for its ability to clear overstock by offering items as free gifts, enhancing customer choice directly in the cart. The app is user-friendly, with features like auto-loading gifts and customizable options for different regions, and supports promotional strategies such as "buy X get X" and tiered gifts based on cart values. It integrates seamlessly with Shopify themes and other apps, with no significant performance issues reported. Customer support is frequently highlighted as responsive and helpful, with support personnel like Yavor and Toby receiving special commendation for their assistance.

December 21, 2023

Simple and I love how dedicated the developers are to providing immediate support and resolution to issues! Would highly recommend this app for your shop in terms of promos. Thanks, Team! ❤️ Huge shoutout to Yavor!

Gin Amber Beauty
United States
Almost 2 years using the app
Shop Doctors 🏆 replied December 22, 2023

Thank you so much for your wonderful review! We're happy to help and we look forward to working with you in the future.

February 28, 2024

An amazing app with an exceptional team. I tried many apps but couldn't find one quite like this app at a good price. Would recommend and use it for our other websites. I was struggling to integrate this app but the team helped me every step of the way.

Lofra Cookers
United Kingdom
14 days using the app
Shop Doctors 🏆 replied February 29, 2024

Thank you for posting your amazing review! We appreciate your business and we look forward to working with you in the future. Please don't hesitate to reach out.

April 30, 2024

Give your support person Vlad a raise he deserves it!

SWIFT BY STELLAR
Singapore
4 months using the app
Shop Doctors 🏆 replied May 1, 2024

We sincerely appreciate your review! It was a pleasure for our team to assist you, and Vlad truly stands out as a valuable asset to us all :)

December 13, 2023

Great app, very usefull. I contacted the customer service a lot of time and they are quick helpful. Many thanks!

Oriana Cosmetic
France
About 1 month using the app
Shop Doctors 🏆 replied December 14, 2023

Thank you so much for sharing your review! It was a pleasure for us to assist you and we look forward to working with you in the future.

January 25, 2024

I needed an app to add a free good to my cart based on customers agreeing to my marketing (email or text). This was the app that did it! I had to download both of their apps to make it work but it’s working just as I intended and Toby was very responsive and even finished setting it up when I had some issues. Customer service was top notch! Would highly recommend.

Dot Seven Ranch
United States
About 22 hours using the app
Shop Doctors 🏆 replied January 26, 2024

Thank you so much for your amazing review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.

April 9, 2024

Great app, great support! 100% recommend!

Plantura
Germany
About 1 year using the app
Shop Doctors 🏆 replied April 10, 2024

Thank you for sharing your review! We're happy that the app is meeting your needs and we look forward to working with you in the future.

May 13, 2024

Goede app en super behulpzaam helpdesk.

Emiza Jewellery
Belgium
4 months using the app
Shop Doctors 🏆 replied May 15, 2024

Thank you so much for sharing your review and we look forward to working with you in the future.

March 11, 2024

There are many buggy plug-ins, unknown banners will appear when deleting items from the shopping cart, ugly interface display, and most importantly, poor customer service experience. No reply for several days

OTTOCAST
United States
12 days using the app
Shop Doctors 🏆 replied March 15, 2024

We are confused about your review.

You sent a question at 8:20 at night our time, outside working hours, and we replied at 8:16 AM the next morning.

And our app doesn’t generate any banners at all - but it does integrate with the shop’s theme. Your shop’s theme may have been the culprit and generated the banner, we see themes do that sometimes. We would like to help address your concerns as this review is inaccurate and damaging to our app’s reputation. Please respond to our support emails, so we can resolve whatever issues you experienced. We stand by ready to help you.

May 16, 2024

Ich kann die App nur weiter empfehlen.

Den Support, welchen ich von Vlad bei der Einrichtung erhalten habe, war einfach nur spitze. Er hat mir direkt auf meiner Homepage weiter geholfen und Anpassungen in meinem Sinne vorgenommen, anstatt einfach nur zu beschreiben wie es gehen kĂśnnte.

5 von 5 Sternen mehr als verdient!

Danke

Charicards Inh. Christian Jandt
Germany
6 days using the app
Shop Doctors 🏆 replied May 20, 2024

Vielen Dank für das Veröffentlichen Ihrer großartigen Bewertung! Es war uns eine Freude, Ihnen zu helfen, und wir freuen uns darauf, auch in Zukunft mit Ihnen zusammenzuarbeiten.

November 15, 2021

Super support client qui rĂŠpond rapidement et trouve des solutions en un rien de temps ! Merci beaucoup Yavor :)

Berdoues
France
Almost 3 years using the app
Shop Doctors 🏆 replied November 15, 2021

Thank you for your review and I look forward to helping you in the future!