Dr Free Gift, BOGO Buy X Get Y
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and reducing cart abandonment through effective free gift programs. It's praised for its ability to clear overstock by offering items as free gifts, enhancing customer choice directly in the cart. The app is user-friendly, with features like auto-loading gifts and customizable options for different regions, and supports promotional strategies such as "buy X get X" and tiered gifts based on cart values. It integrates seamlessly with Shopify themes and other apps, with no significant performance issues reported. Customer support is frequently highlighted as responsive and helpful, with support personnel like Yavor and Toby receiving special commendation for their assistance.
Refine
-
By rating
Very affordable with fast and kind support. They helped me with the changes I needed, and the setup process was straightforward enough for me to manage. Truly money well spent every month!
The Dr Free Gift is a great app. It is very easy to use and, more importantly, it increases sales! When we offer a free gift if a customer spends a certain amount we always show increased revenue. Customers want the free gifts and will spend extra to get them. This app is a must-have if you are in e-commerce. B. Fuller
Thank you for sharing your amazing review! We're happy that the app is working well on your shop, and please don't hesitate to reach out in the future.
I uninstalled this app - it didnt allow me to cancel - and they have been charging me monthly ever since, I tried to reinstall to cancel again and it wants to charge me again. do not reccomend - can someone from support please help
We're sorry that your issue wasn't resolved earlier. We attempted to contact you over email several times however it doesn't look like you're receiving our emails. While the app's billing is entirely handled by Shopify (not us), we will indeed be able to help you. However, we really need you to please email us directly at support@freegiftoncartmanager.com
I am so far happy with how the app works. However, I have expected a bit more advanced features, and perhaps I should have checked before signing up for a subscription.
1. I don't like the fact that the app is creating a new product for the free gift instead of using the product that I already created in my shop. That means that I have this product 'twice', as an identical copy. If you plan to give out a lot of gifts, and you are on a Shopify plan with set amount of product, this could mean that you'll reach the maximum allowed products in your plan pretty quickly.
2. The app doesn't allow a setting that each customer receives a gift in his cart only once. This means - and in my eyes looks a bit unprofessional for a shop - that customers who are eligible for a free gift, might see this gift several times in their cart, when they come back for future purchases and the gift is still active but has already been 'given' to them before. This doesn't make sense especially in my case, selling digital products, where a download is only needed once.
I have forwarded my feedback to the app owner and developers and hope, they are able to improve the app to make the gifting a bit more reasonable for the shop owner and more professional looking at the checkout for returning customers.
All in all it seems to be a good app though, just not quite what I would have loved to see.
Thank you for sharing your feedback! While we may not be able to address the first request you mentioned, we’ve already conducted some research on the second one. Although it’s not currently in development, we’ll be sure to notify you as soon as it’s released.
So far so good. Customer support is amazing. I was confused with a few things but they walked me through all of it. Amazing support.
Thank you for sharing your review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.
Very simple to use but very effective APP with great informational displays. Plus Excellent and very responsive Customer Service!
Thank you for supporting our app with your review! We hope that the app will continue to drive value for your customers and we look forward to working with you in the future.
So far a great solution for us!
Thank you for sharing your review! We're looking forward to supporting your shop.
Great app! Very easy to use. I had the app up and running with gifts within 20 minutes of installation.
Thank you for your wonderful review and please don't hesitate to reach out if you run into any issues!
Great app, easy to setup and install! Customer support was fast and responsive!
Thank you for posting your review! It was a pleasure for our team to assist you and we look forward to working with you in the future.
Strong