Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
April 12, 2023

Easy to create FAQ for your store. They have fantastic customer service and go above and beyond to help you set up and with any questions.

Plunge+Sweat
United States
10 months using the app
Simesy replied April 12, 2023

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

July 21, 2022

I really love this app, simple to use and nice customization options. I would just like to be able to link the pre-built FAQ page as an actual page in my shopify store, besides that this app is a must!

DTECC
South Africa
8 months using the app
Simesy replied July 21, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our FAQ app & also it was able to meet your expectations. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@simesy.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Simesy

November 3, 2022

We re using the app to answer the most common questions from our customers, it saves us time and energy from having to repeat the same answers over and over. highly recommend

therocketyyc
Canada
7 months using the app
Simesy replied November 3, 2022

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

May 5, 2024

I don't know what all the other 4 star and under reviews are saying. The customer support dude was amazing. The design of the FAQs are way better than the other ones in the shopify app store. Overall 5 star ratings.

Lightswire
Canada
April 4, 2023

We have been using this APP for nearly half a year. It has helped us to display our frequently asked questions. The experience is very convenient. When we wanted to add the FAQ to the product catalog page, we encountered problems and contacted Justin. He was very timely and fast to help us solve the problem, I am grateful and grateful. Excellent APP, I will recommend it to more people.

SUPVAN
Hong Kong SAR
4 months using the app
Simesy replied April 4, 2023

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

March 14, 2023

Highly customizable app with great support. I just started using it and plan on moving to the paid tier!

Woodshoppe Haven
United States
3 months using the app
Simesy replied April 4, 2023

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

November 19, 2022

That app is fantastic; it has all the features I've been looking for for ages. The app's creator is just as nice as the app itself. Including frequently asked questions on my product page increased my conversion rate by a whopping percent. 10/10

Bluemego
Slovakia
3 months using the app
October 30, 2022

I am really not a tech person and I have looked at a lot of apps but didn't want to pay an arm and a leg for any of them! I just so happened to find this one and although easy enough to use, I am not a tech person but I will tell you Justin from Simesy is a dream! Answered all my questions, showed me the right way to use the app and never once laughed at me or called me stupid! And believe me I am at times! So, HIGHLY RECOMMEND THIS APP AND CUSTOMER SERVICE IS 100% FANTASTIC! They have opposite hours than me so keep that in mind if you need their help. But they will help! Two thumbs up for this app and Justin!

LMD Graphix
United States
3 months using the app
Simesy replied October 30, 2022

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

December 28, 2022

Great app and amazing customer support. They helped me a lot with the integration. I powerfully recommend it.

Green Power Lifestyle
United States
About 1 month using the app
Simesy replied December 28, 2022

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

Edited March 1, 2023

Amazing service! Had a question and it was answered within 2 minutes. Can't get much better than that. They helped me vervy well and took the time to look for a good soluation for my problem. Great app!!

Global valy
Netherlands
23 days using the app