Reviews (213)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective cross-selling and upselling. They praise its customizable product recommendations, analytics for tracking performance, and product bundle support. The user-friendly interface and seamless integration with online stores are also appreciated. Additionally, the responsive customer support team is frequently commended for their prompt assistance.

March 19, 2023

This is simply great! Quite easy to use. You can customize the layout in your own way, which is flexible. Beside FBT, please also consider adding the features of "select add-ons" :)

NUDEBLANC
Hong Kong SAR
25 days using the app
Kaktus replied May 11, 2023

Thank you for your feedback! We are glad to hear that you find our app easy to use and customizable.

We appreciate your suggestion of adding the "select add-ons" feature, and we will definitely take it into consideration for future updates. If you have any other ideas or feedback, please feel free to share them with us.

Best regards,
KaktusApp team

June 28, 2023

great work and customer service, was really understanding and patient and did the stuff for me himself

My Store
United States
24 days using the app
Kaktus replied July 13, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our work and customer service.

We appreciate your kind words about our team member taking the initiative to do the work for you. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help you.

Best regards,
KaktusApp team.

Edited September 20, 2023

Amazing Support! Really could ask anything got answers immediately. Recommended!

shopenela
Switzerland
22 days using the app
April 27, 2023

very user-fiendly and great support

KAPITA
Spain
20 days using the app
Kaktus replied May 11, 2023

Thank you for your review of KaktusApp! We're glad to hear that you found our app user-friendly and that our support team was great.

We appreciate your feedback and thank you for choosing KaktusApp.

Please don't hesitate to reach out if you have any further questions or need assistance.

Best regards,
KaktusApp team.

July 22, 2022

I needed help setting up the software and my agent was amazing great customer service. I would recommend this app.

TSP Top Selling Products
United Kingdom
16 days using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that your agent was amazing and was able to help you set up our software.

Your recommendation means a lot to us, and we appreciate your trust in our company. Thank you for choosing KaktusApp for your needs.

If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
KaktusApp team

January 27, 2023

good app, very easy to setup. when something doesnt work the team instantly helps and fixes every error. TOP!

Parfumerietwiggy
Belgium
16 days using the app
Kaktus replied May 11, 2023

Thank you for taking the time to share your positive experience with our app. We are thrilled to hear that you found it easy to set up and that our team provided prompt assistance when you encountered any issues.

We appreciate your kind words and your trust in our product. Our team is dedicated to providing a top-quality app, and we are delighted to hear that you think so highly of it.

Thank you for choosing our app, and please do not hesitate to reach out to us if you need any further assistance.

Best regards,
KaktusApp team

June 17, 2022

Very helpful! The app works great compared to others on the App Store, plus the customer service helped me with a few things and followed up. Totally recommend!

gellednails
Spain
16 days using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave us a positive review! We're thrilled to hear that our app is working great for you and that our customer service team was able to assist you with any questions or concerns you had.

We appreciate your recommendation and are honored to be a part of your success.

Thank you for choosing KaktusApp for your needs. If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
KaktusApp team

April 3, 2023

Great support! My problem was fixed in a minute. I'm expecting the further update but very convenient app for my store.

【公式オンラインショップ】NuLAND
Japan
16 days using the app
Kaktus replied May 11, 2023

Thank you for your review of KaktusApp! We're happy to hear that our support team was able to assist you quickly and resolve any issues you were experiencing.

We're constantly working to improve our app and add new features, and we appreciate your feedback. We're glad to hear that our app is convenient for your store and we hope that you continue to find it useful in the future.

Please don't hesitate to reach out if you have any further questions or need assistance.

Best regards,
KaktusApp team.

October 21, 2022

Was slightly confused with the interface of the APP, and how to make edits. But the CUSTOMER SUPPORT is a 12/10! They replied in less than 10minutes, speedy replies and willing to give solutions and help change it on their end. Much appreciated

Orange Cheddar
Singapore
14 days using the app
Kaktus replied May 11, 2023

Thank you for taking the time to share your feedback with us!

We're sorry to hear that you were slightly confused with the interface of our app, but we're glad to hear that our customer support team was able to provide you with excellent service and help you with your edits. Your feedback is valuable to us, and we'll make sure to use it to enhance our app's usability.

Thank you for choosing KaktusApp for your needs. If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
KaktusApp team

June 30, 2023

Great App. Great support. Adrian was very helpful.

Fundamentals Basketball Gear
Canada
14 days using the app
Kaktus replied July 13, 2023

Thank you for your fantastic feedback! We're thrilled to hear that you find our app great and that our support team, specifically Adrian, was very helpful.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.