FrictionIQ
- Pricing
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$29/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Storestead Labs
Featured images gallery
Turn returns and refunds into AI-powered issue insights and scheduled merchant reports.
FrictionIQ helps merchants understand why customers return products or request refunds. The app syncs return reasons, refund notes, and related feedback from Shopify, classifies recurring issue themes, and turns them into structured reports. Merchants can review trends, monitor unresolved friction, and use scheduled summaries to prioritize product, fulfillment, and operational improvements.
- Detect recurring return and refund issues
- Turn customer feedback into structured issue categories
- Track trends and receive scheduled merchant reports
Languages
English
Categories
Marketing and sales
Visuals and reports
Pricing
Choose the plan that best fits your business.
FrictionIQ Pro
$29 / month
or $319/year and save 8%
Features
- Return reason analysis
- Refund note classification
- AI issue categorization
- Trend tracking
- Historical issue analysis
- Scheduled email reports
- Merchant reporting dashboard
- Custom category setup
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Storestead Labs.
Resources
Developer
Walter-Eucken-Str. 117, Düsseldorf, 40235, DE
Launched
July 17, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Products, orders, store analytics
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View products
Products, collections
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View orders
All order history for the last 60 days, returns
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View store analytics
Reports
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