FUGU ‑ Every Payment Counts

FUGU ‑ Every Payment Counts

Free plan available
Rating (5)
Reviews
Developer
fugu

Highlights

Speed tested
  • No impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 12, 2020

Languages

English

Safely accept orders you currently lose to fraud false declines (High Risk) and payment churn

FUGU Offers a Multi-Tier fraud protection, analysing customer behaviour after checkout, verifying customers, recording interactions, and alerting on fraud. Merchants can dynamically rout selected orders to chargeback protection plan or simply follow our risk recommendations. To minimize payment churn, FUGU also provides a Promise To Pay capability guaranteeing shipment for failed payments. Before rejecting an order, FUGU will continue and try to further identify your customer up until shipment

  • Risk Scoring - analysing customer behaviour and safely shipping more orders
  • Chargeback Protection - selectively routing orders to chargeback protection plan
  • Automated Verifications (KYC) - Signatures, Selfie ID’s & Credit Card Scans
  • Evidence Representment - ready to use log challenging unjustified disputes.
  • Payment Efficiency Insights – driving conversion and minimizing churn

Pricing

FUGU Lite

Free

  • Monitors up to 300 orders/month
  • Full Library of Risk Scenarios Included
  • Email\Tickets Support

Basic

$99/month

or $1,008/year and save 15%

  • FUGU Lite+
  • 1,000 orders/month
  • Additional Risk Sensors
  • Customized Branding (KYC)
  • Chargeback Management
  • Email\Tickets + Chat Support

FUGU

$249/month

or $2,544/year and save 14%

  • Basic+
  • 5,000 orders/month
  • Risk Scenarios Modification
  • API Integration
  • Phone Support
  • Signed Chargeback PDF
  • Expert Review\Chargeback - 5\month

Advanced

$599/month

or $6,108/year and save 15%

  • FUGU+
  • 15,000 orders/month
  • Risk Scenarios - Modify, Create your own
  • Dedicated Account Manager
  • Expert Manual Review\Chargeback - 10\month

FUGU Lite

Free

  • Monitors up to 300 orders/month
  • Full Library of Risk Scenarios Included
  • Email\Tickets Support

Basic

$99/month

or $1,008/year and save 15%

  • FUGU Lite+
  • 1,000 orders/month
  • Additional Risk Sensors
  • Customized Branding (KYC)
  • Chargeback Management
  • Email\Tickets + Chat Support

FUGU

$249/month

or $2,544/year and save 14%

  • Basic+
  • 5,000 orders/month
  • Risk Scenarios Modification
  • API Integration
  • Phone Support
  • Signed Chargeback PDF
  • Expert Review\Chargeback - 5\month

Advanced

$599/month

or $6,108/year and save 15%

  • FUGU+
  • 15,000 orders/month
  • Risk Scenarios - Modify, Create your own
  • Dedicated Account Manager
  • Expert Manual Review\Chargeback - 10\month

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

9 reviews
Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 7, 2021

FUGU helps us complete more orders while protecting us from chargebacks, hoping to get more customers

Jenniferloyd
Spain
Time spent using app: About 2 months
October 2, 2021

We have been so busy manually verifying orders before shipment, having FUGU working for us freed our logistics staff to actually do their job

tide0
China
Time spent using app: 2 months
October 1, 2021

FUGU helps us validate suspicious transactions and increase our conversion rate. We subscribed to their early adopters plan and consult their risk experts when dealing with suspicious high value orders.

Sherryanie
Spain
Time spent using app: About 2 months

About this app

Launched

August 12, 2020

Languages

English

Built by fugu

About fugu

1 app

5 average rating

2 years building apps for the Shopify App Store

Support

Send a message

Support@fugu-it.com