Highlights
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Use directly in Shopify admin
About this app
Safely accept orders you currently lose to fraud false declines (High Risk) and payment churn
FUGU Offers a Multi-Tier fraud protection, analysing customer behaviour after checkout, verifying customers, recording interactions, and alerting on fraud. Merchants can dynamically rout selected orders to chargeback protection plan or simply follow our risk recommendations. To minimize payment churn, FUGU also provides a Promise To Pay capability guaranteeing shipment for failed payments. Before rejecting an order, FUGU will continue and try to further identify your customer up until shipment
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Risk Scoring - analysing customer behaviour and safely shipping more orders
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Chargeback Protection - selectively routing orders to chargeback protection plan
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Automated Verifications (KYC) - Signatures, Selfie ID’s & Credit Card Scans
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Evidence Representment - ready to use log challenging unjustified disputes.
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Payment Efficiency Insights – driving conversion and minimizing churn
Pricing
FUGU Lite
Free
- Monitors up to 300 orders/month
- Full Library of Risk Scenarios Included
- Email\Tickets Support
Basic
$99/month
or $1,008/year and save 15%
- FUGU Lite+
- 1,000 orders/month
- Additional Risk Sensors
- Customized Branding (KYC)
- Chargeback Management
- Email\Tickets + Chat Support
FUGU
$249/month
or $2,544/year and save 15%
- Basic+
- 5,000 orders/month
- Risk Scenarios Modification
- API Integration
- Phone Support
- Signed Chargeback PDF
- Expert Review\Chargeback - 5\month
Advanced
$599/month
or $6,108/year and save 15%
- FUGU+
- 15,000 orders/month
- Risk Scenarios - Modify, Create your own
- Dedicated Account Manager
- Expert Manual Review\Chargeback - 10\month
FUGU Lite
Free
- Monitors up to 300 orders/month
- Full Library of Risk Scenarios Included
- Email\Tickets Support
Basic
$99/month
or $1,008/year and save 15%
- FUGU Lite+
- 1,000 orders/month
- Additional Risk Sensors
- Customized Branding (KYC)
- Chargeback Management
- Email\Tickets + Chat Support
FUGU
$249/month
or $2,544/year and save 15%
- Basic+
- 5,000 orders/month
- Risk Scenarios Modification
- API Integration
- Phone Support
- Signed Chargeback PDF
- Expert Review\Chargeback - 5\month
Advanced
$599/month
or $6,108/year and save 15%
- FUGU+
- 15,000 orders/month
- Risk Scenarios - Modify, Create your own
- Dedicated Account Manager
- Expert Manual Review\Chargeback - 10\month
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
10 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We have recently added Fugu app to our store; great support and technical team whom helped us every step of the way in setting up their service, even going beyond what is expected of them to make it work for us.
Thank you for your kind review. We are happy to see that you are satisfied with our app and most importantly, with our support. We will keep working hard to make you and our other users satisfied.
Feel free to reach to out us anytime with anything you might need.
FUGU helps us complete more orders while protecting us from chargebacks, hoping to get more customers
We have been so busy manually verifying orders before shipment, having FUGU working for us freed our logistics staff to actually do their job
About this app
Built by fugu
Support
Send a messageSupport@fugu-it.com