FulfillRelay Returns

Pricing: Free plan available
Rating: 0.0 (0 Reviews)
Developer: Boreal Meridian Commerce Inc.

Install

FulfillRelay Returns overview with clear next actions

Give customers a branded returns portal. Review photos and keep approval in your hands.

FulfillRelay Returns brings customer requests, photos and return rules into one workflow. Customers verify their order email and submit a return through a portal under your store name. Review the evidence, use optional AI suggestions, then approve or decline yourself. Upload a carrier-prepared return-label PDF, track receipt and manage the refund decision. A case timeline and customer status page keep the next step clear.

Let customers submit returns and photos through your branded portal.
Apply published return windows, reasons and evidence requirements.
Review each request manually, with optional AI evidence suggestions.
Upload return-label PDFs and let customers follow their case status.
Track receipt, refund decisions and case history in one workflow.

Languages

English

Pricing

Choose the plan that best fits your business.

Free

Features

5 return cases per month
5 optional AI reviews per month
Manual return approval and decline
Upload your return-label PDF

Starter

$19 / month

Features

50 return cases per month
50 optional AI reviews per month
Manual return approval and decline
Upload your return-label PDF

Growth

$49 / month

Features

300 return cases per month
300 optional AI reviews per month
Manual return approval and decline
Upload your return-label PDF

Pro

$99 / month

Features

1,000 return cases per month
1,000 optional AI reviews per month
Manual return approval and decline
Upload your return-label PDF

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating

Counts per rating level

0% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

No reviews yet

Support

App support provided by Boreal Meridian Commerce Inc..

Resources

FAQ

Tutorial

App Documentation

Developer

Boreal Meridian Commerce Inc.

Website

North York, ON, CA

Launched

September 9, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, physical address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Products, orders

Edit products

Products, inventory, collections
Edit orders

All order history for the last 60 days, order fulfillments, assigned fulfillment, draft orders, merchant managed fulfillment, third-party fulfillment
View other data

Locations