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We were looking at Shipwire for quite some time. I've had a friend use them having a bad experience, and then just reading the reviews really turned me off. So when I was ready to make the jump and get a 3rd party fulfillment going, I sought out other options just to see. I came across Fulfillrite on this Shopify apps center and the reviews looked really good. Although still a little concerned about the technology integration, backend and pricing, we went ahead and started. BTW...Joe is awesome to work with, helped with every step of the way to get started and made me feel very comfortable to actually go through with using them (which frankly is very easy too). Long story short, it's turned out awesome, even exceeding my expectations. Integration is seamless---their backend works great and lets us monitor and edit things on the fly and manage everything accordingly---customer service is superior, Joe is always extremely helpful---they actually cater to small business incredibly well, meaning you don't need a crazy amount of orders for it to work---pricing is very reasonable and it scales with volume---and they have perfect shipping options for lightweight products which we sell---in a lot of orders so far we've had not one problem. If you're on the fence I highly recommend them and encourage to make the jump too. Personally, I had a extensive trip to Mexico that pushed me to get the fulfillment finally started, but in hindsight I should of done it much earlier. I certainly see Fulfillrite as a long term partner for us.
I have been working with Fulfillrite for the past several months, and I have been continuously impressed by all aspects of their service. The integration with Shopify is seamless and hassle free - with the click of a button my accounts were synched up. The dashboard is intuitive and easy to use, and the client service is outstanding.
Joe and his team have been responsive and helpful with answering questions, receiving my large shipments from overseas, and coming up with quick, creative solutions to any issues that arise. I am a new business owner and it is such a relief to know that my fulfillment is in the hands of a true partner so I can concentrate on growing the business. I would recommend Fulfillrite to anyone!
Fulfillrite is a reliable and honest company that's great to work with. They are also happy to help with custom projects, which my company ended up needing more than I originally anticipated. Highly recommended!
This app is easy to install and use, and it saves me a lot of tedious work. I'm very satisfied!
Fulfillrite has been an amazing fulfillment partner, allowing us to focus on growing our business. Our account rep Josh provides excellent customer service whenever we have questions or special projects. Easy software setup, transparent pricing, orders come and packages get shipped out. Since we switched to Fulfillrite we get a lot of compliments from customers on how fast they receive their orders. Would highly recommend to any other merchants!
One of the few companies that made our life easier running a business. Josh is a customer service super star and has been nothing but supportive throughout our journey. Highly recommend.
Great services indeed. Joe and Sol are really helpful and responsive. Shipping is very fast as well. If you are are selling over 75 orders a month, this is the perfect fulfillment company for you. Even if you are a beginner seller, they are willing to work with you on the fees. Amazing customer services!
The customer service at Fulfillrite is outstanding, Joe and his team are able to respond to queries in less than 24 hours!
The web portal is extremely easy to use, easy to navigate and the process to ship your inventory to shipping to customers is second to none.
I am due to start my journey with Fulfillrite very soon and I cant wait! Anybody that is looking for fulfilment services, I can honestly recommend Fulfillrite - they truly are a breath of fresh air and you will not get this service anywhere else.
Amazing app! Makes running an ecom business so easy! Packaging and shipping is almost instant and my customers are always happy at how quickly their products arrive. Seamless shopify integration that makes setting up your store so easy. The support team is always quick to respond and fix any issues you have. This is a must for every ecom business to help take your business to the next level!!! Thanks guys!
I am totally satisfied with Fulfillrite! I'm a very detail oriented person so I tend to ask many many questions. Luckily Joe was able to alleviate all of my concerns and helped me from start to finish to get my inventory prepped and ready to go to Fulfillrite. I am coming from Amazon FBA and let me tell you that the customer service at Fulfillrite is top-notch! It's a breath of fresh air to talk to someone that isn't outsourced. I had a terrible time with Amazon Seller support as a seller. I really love the personalized customer service that Fulfillrite provides compared to its competitors. Totally recommend them!
Starting a business requiring trust and faith in a new partner is no small task - and you can find no better partner than Fulfillrite. Like you, I read the reviews and wondered if it were possible for a company to actually live up to the hype - and I can honestly, wholeheartedly and unreservedly state YES. Joe and his team were instrumental in helping us get hundreds of units shipped - not over time, not in a matter of weeks but literally in a matter of hours.
From the first notification that our pallet of product had arrived to the shipping notifications with tracking going out to our customers was lightning fast. Our customers are thrilled and excited to see this kind of fast turnaround - and our brand has only been strengthened by this relationship. We're looking forward to a continued partnership and encourage you to similarly trust and have faith that you've found the right partner.
It has been wonderful working with Fulfillrite the past three months for our order fulfillment. The customer service we have received is top notch. Joe was so helpful from the very beginning. He walked us through the account setup and has always been on hand when we have any questions about the fulfillment process. The integration with Shopify has been seamless and the pricing is fantastic. We highly recommend Fulfillrite and look forward to a long-term partnership.
I had a bad experience with a small fulfillment company that was incompetent. Then I tried Amazon which was very complicated and hard to get a hold of for customer service. Fulfillrite solved both those problems for me. The customer service is excellent and I have had no complaints on mistakes by any customers. The pricing is very fair. I'm so happy I found them 10/10 would recommend!!
Our company has decided to switch fulfillment centers and Fulfillrite was our next logical choice based on the features list we identified as a) a must b) nice to have.
Creation of the account was very simple and the web interface is very nice… You can basically drill down to any detail of the order, inventory shipment - a lot of options.
Connecting with shopify was a breeze – install it and ask your account manager on the fulfillrite side to activate it and you are in business.
Customer service is very friendly and has fast response time.
5 Stars – Excellent customer service, great web interface, detail oriented customer service.
David Z
Our company has de
I needed a place to handle my shipping as it was consuming too much time and was holding us back from expanding. I did research and only found about 3 fulfillment centers that integrate with eBay, Amazon & Shopify.
I have been working with Joe for the past 3 months and he has been very helpful and accommodating to our needs. I am happy to be using Fulfillrite services.
I'm an ex-Shipwire customer, we used them for 6 months. They started out great, my sales rep lured me in with personal attention and quick responses. Sure their prices were high, but their website was well put together and integrated easily with Shopify. Things ran relatively smoothly till they shipped out our first order. We had shipped them marketing inserts, they didn't include them with any of our first 500 orders. So I contacted customer support to fix the issue and they refused to fix it, they also stopped talking to me. So I emailed my old sales rep, he stopped reading my emails. So I guessed the CEO's email and told him how poorly I was treated. He never responded but someone did get back to me eventually. From there on it was nothing but a fight to fix any issue. Their customer service team is garbage.
All of this to say that Fulfillrite has been a breath of fresh air. Their website feels a little older in the graphic design department, but it works great. Their customer service is great. Joe spent time on the phone explaining the shipping process and even helped us by finding a new freight forwarding partner.
Ok so thats all cool, but what about pricing, compared to Shipwire, Fulfillrites prices are amazing. They work with you to find the best prices, packaging and speed for your product. I'll update this if they start screwing things up, but I really doubt they will. We're looking forward to having a great long term partner.
The reviews here on Shopify were instrumental to my choosing Fulfillrite as my company's fulfillment service, and now I'm back writing one. Thanks to the Fulfillrite team for helping us through the setup and checking in to make sure it was all going well. Great service! Everything works flawlessly.
After careful research of fulfilment centres, we decided to go for Fulfillrite because of it's great reputation. I can honestly say that all the reviews I read were true. This is hands down the best fulfilment centre I have had the pleasure of using and the service we get on the account is over and above anything one would expect from a shipping company. Special thanks to Joe and the team for the most incredible service and for always going above and beyond to help whenever we have any questions. I wish I could give them more than a 5 star rating because they certainly deserve it.
Fulfillrite has been our best and proudest business decision this year.
Joe has been extremely helpful in answering all our questions and helping us get our shipping services set up exactly the way we needed it.
The automation with shipping that Fulfillrite provides has been a blessing for our business and provides us with an efficient and scalable solution as we grow.
We've tried two other fulfillment centers before switching over to Fulfillrite and would highly recommend them to all other stores.
We were starting a new market in USA and Joe at Fullfillrite trusted us and let us sell from few pieces a day to a very high amount right now. That was a key in our success. The patience of the support team is incredible.
Their backend can be improved since it does not support mobile but from a Shopify point of view we never experienced a problem after thousands of orders.
It is simple, it is fast and the suport is just awesome.
Fulfillrite is possibly my biggest asset so far. As long as you follow receiving guidelines, they really are click and forget. Shipping notifications are sent the same day back to Shopify, which means your customer can stay on top of his order without having to ask you. Also, their integration is absolutely seamless! I HIGHLY RECOMMEND THEM to anyone looking for fulfillment.
So, I had Fulfillrite for a few weeks when I first started my store. The customer service is definitely above and beyond. They answered all of my dumb newbie questions and got me up and running.
Orders were insanely convenient. Everything was automatically pulled from Shopify, shipped, and then the tracking numbers were updated and orders fulfilled so I didn't really have to touch anything.
I ended up canceling my account to drop ship instead. After a month of submitting orders to dropshippers every day and then manually typing in tracking numbers, I'm heading back to Fulfillrite! There is just nothing that can compare with the convenience and value they offer. I highly recommend them!!!
Excellent fulfillment service and great support. Joe was very helpful in getting our account set up, answering all questions and accommodating some custom requests. Very happy with Fulfillrite!
Fulfillrite is an amazing app to use with shopify. Fulfillrite has great customer service and has made adding my online store so easy and efficient.
Shopify and Fulfillrite work perfectly together. My customers go to our website and order and I have to do nothing. All my orders automatically go straight to Fulfillrite for processing. They work together perfectly with zero problems. I can just focus all my time on building my business and not worry about shipping.
Excellent App. Service is outstanding and the team at Fulfillrite is great to work with. They exceed expectations. The Shopify integration is seamless and requires minimal set-up.
Fulfillrite is a great app, with excellent customer support. They're very responsive and efficient, and they made the initial set up process much easier than we were expecting.
Their integration with Shopify works seamlessly, and our materials are shipped promptly. It's great to know that they are communicating with our customers and that we can entrust our shipping to someone we know is doing it well.
This app has been so easy to set up and consistently runs without error. Joe from Fulfillrite went out of his way to assist in the set up. I consider his app and fulfillment service a partner in my business. I highly recommend this app and Fulfillrite's fulfillment services to all ecommerce physical product businesses!
After several years of being with an Atlanta-based fulfillment company that required orders be sent in manually and would provide tracking information that I had to manually send to individual customers, I decided enough was enough. Enough waking up at 5 a.m. to have orders submitted by 9 a.m. so they would be sent on the same day. After some research, I found Fulfillrite, talked to Joe Brieger who answered all my questions, and told me about using Shopify and the fulfillment app integration. I wish I had found this years sooner. It works seamlessly in the background, just collects orders and sends them to fulfillment, then sends the tracking information back to my customers without my having to do ANYTHING. I've freed up a minimum of 6 hours in my day, I no longer have to wake up at 5:00 a.m., and I'm free to focus on the more creative aspects of my company, which has expanded business. Because of this app integration, I have more time in my work day, more free time with my family, more money from increased business, and the quality of service and customer care from Fulfillrite is unmatched. Over the past few months, I've had NO problems, NO screwed up orders, NO angry customers. If you're on the fence about this, just DO IT. I barely even need my computer for work anymore - with this app running in the background handling fulfillment, and the actual Shopify dashboard app on my iPhone, I can handle 90% of my daily task on my iPhone, from anywhere in the world that I can get reception or find Wifi. 5 Stars, 10/10, A++, if you need fulfillment services for your company, use Shopify with the Fulfillrite app integration. Best business decision I've ever made.
It is no coincidence that Fulfillrite has such good reviews across the board on Shopify. The integration between Shopify and Fulfillrite works seamlessly allowing us to concentrate on our core business safe in the knowledge that our fulfillment is being handled to the highest degree of professionalism.
However, what really makes Fulfillrite worthy of a 5 star review is the exceptional customer service provided by Joe, Charlie and the rest of the team. Questions, concerns and problems are handled with patience, consideration and speed. I have absolutely no reservation in recommending the team and their service.
Our business has been growing steadily and earlier this year we decided to look into external fulfillment services.
We initially decided on a large scale operation with warehouses all over the world. This quickly became a nightmare, horrible customer service, multiple shipping mistakes, high prices, etc. etc.
While looking for a change we came across fulfillrite and I reached out to Charlie. From that initial call until today everything has been smooth. Charlie has always been available to help with issues and explain everything in detail. In some ways other than losing a bunch of money I am glad that we went with a large company first, it has only solidified our decision to move to fulfillrite.
I would recommend this company to anyone out there looking for a fulfillment house with real people answering the phones, affordable prices, and a strong sense of customer service.
Fulfillrite has made my life super easy. I can easily keep track of shipments and inventory and works super smoothly with Shopify The team is always there to answer question.
I can not speak more highly of Fulfillrite. Combined with Shopify, they make running an online business impossibly easy by handling the tediousness of fulfilment so you can focus exclusively on your sales and customer service.
The Fulfillrite app integrates seamlessly with Shopify. My orders were always shipped quickly, anywhere in the world, with the most affordable rates I could find. I am a very satisfied customer, and recommend them to anyone.
Fulfillrite is a wonderful company to work with. The integration between Shopify and Fulfillrite is always seamless, and the staff at Fulfillrite are always willing to answer our questions and provide help when needed. Any time an order is placed through our shop, it is fulfilled within 1 business day by Fulfillrite. We really could not ask for anything more out of this app.
Charlie and the team at Fulfillrite are always extremely helpful and on top of it! Their app integrating with Shopify really makes the entire experience as simple and stress-free as possible. It's great to have peace of mind when it comes to fulfillment and spend that time focusing on all the other things that come with running a shop.
Fulfillrite is not only an excellent "pick and pack" service center, but the integration with Shopify is flawless. In fact, you don't even see the integration, its all behind the scenes. You'll be contacted by a representative who walks you through the setup and logistics. There are no settings that get added to Shopify but rather a separate web portal to access the Fulfillrite control panel.
So far it's been working great!
Fulfillrite and Shopify doing amazing job getting orders processed and out quickly with high demand for SoundBender since Shark Tank episode! Great definitely recommend for all fulfillment needs!
Shopify + Fulfillrite Simply Amazinc! Great combo simple and efficient! What more can you ask for! Thanks guys!
Seamless and quick integration with our Shopify store.
FulfillRite has been a great resource after our Kickstarter campaigns, as well as subsequent orders though our Shopify store.
Huge thanks to Charlie from FulfillRite for always taking great care of us! Excellent customer service!
Works like a charm! I used to have to copy orders by hand every night. With this integration, orders come in and get fulfilled without having to lift a finger. Highly recommended!
Fulfillrite saved my bacon. Their app is hassle-free, and their service is top-notch! When it comes to order fulfillment, I have absolutely no idea what I'm doing, but Fulfillrite helped me through every step of the process. 5/5 would desperately ship my entire inventory across the country to them again.
Hearing all these comments about good customer service I dont thinks so I called aquiring about there company and they were extremely rude the guy practically cut me off 3 times and hung up on me, I want be doing business with this company rude
INCREDIBLE! First off, we were using a different company and then tried to switch to UPS; however, the services that we received from UPS were not great. After that, we switched to Fulfillrite - which has been one of the smartest moves for our company. I would recommend them to anyone who wants to deal with a no hassle, quick fulfiller that just makes it happen. BEST experience so far, and we shall continue to use them for all of our orders. THANK YOU!
A huge thank you to Charlie @Fulfillrite for his amazing customer support!
The Fulfilrite system easily integrates with the Shopify platform and was instrumental in aiding our ability to get product to market after our Kickstarter campaign (No mean feat, where you need all the help you can get). And Fulfillrite stepped up to the plate and helped us transition from a Kickstarter project to fully fledged business.
Highly recommended!
Fulfillrite has been a big part of our growth and success. We decided to use them because of their great customer service and ability accomodate to new online stores.
Wow! Choosing Fulfillrite for my shipping needs was one of the best decisions I've made for my business. They are super helpful all the way to the last detail. Joe Breiger, one of their reps, is on the phone with me, helping with the integration as well as the shipping needs. I had a big order (100 units) that needed to ship quick; before it had even been received into inventory. Joe instructed me how to enter the rush shipment, and within 20 minutes it was being picked up by Fedex!
If you're a small business and are looking to scale using a fulfillment center, Fulfillrite is the way to go. They have no minimums like the bigger guys, and they actually care.
Now, I can focus on growing my business and making more sales as opposed to printing out shipping labels, boxing orders, and worrying if the mailman picks up my boxes. Multiple times, even with a pickup request, the mailman didn't come and my boxes got rained on. Now I have the peace of mind that knowing fulfillrite will make sure everything gets shipped out smoothly.
I highly recommend Fulfillrite to any small business owner who is looking to scale.
Overall I'm happy with the service. It would be nice to see just slightly better integration with Shopify but I still wouldn't use any other fulfillment service at my level. I check all the options and this was by far the best for cost and flexibility.
When I have had issues they were worked out quickly, but usually using fulfillrite is a breeze. I wish I would have gone to order fulfillment earlier as it frees up about 1/2 my day :)
Can't say enough good things about Fulfillrite. They've been accessible, helpful, and transparent, and the Shopify integration has worked flawlessly.
Would have loved to try them out but they have just not replied to my mail to this moment.Just wondering what is going on? Hope this is not the way they deliver their services:((
Great app and great service - you cannot go wrong with Fulfillrite! They have the ability scale with your business, but also have the resources in house to remain personable & accessible at all times. Integration with Shopify is extremely simple as well. Fulfillrite has saved me hours of time!