Fundamental Order Editing
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Fundamental Apps
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Let customers edit their own orders after checkout. Reduce time spent on customer support tickets.
Customers make mistakes after checkout. Wrong address, wrong size, wrong quantity. Instead of emailing support and waiting for a reply, shoppers can fix orders themselves from the Thank you and Order status pages. Merchants control which edit types are allowed and set a time window for how long orders stay editable. Every edit/cancellation is logged in the dashboard. Customers can also download PDF invoices for their orders. Works with all Shopify plans and Markets.
- Editing – Address, product, variant, discount code updates on unfulfilled orders
- Cancellations with refunds – Let customers cancel unfulfilled orders
- Configurable edit window – Set a time limit on how long orders remain editable
- Order editing block – Add an app block UI on thank you and order status pages
- Instant invoices – Customers download PDF file for their orders with one click
Languages
English
Works with
- Customer accounts
- Shopify Admin
Categories
Pricing
Free tier
Free
Features
- Up to 10 edits/cancellations free
- Onboarding call
- Email support
0-500 orders/mo
$19 / month
Features
- Unlimited order edits
- Unlimited order cancellations
- Onboarding call
- Priority support
7-day free trial
500-5000 orders/mo
$39 / month
Features
- Unlimited order edits
- Unlimited order cancellations
- Onboarding call
- Priority support
14-day free trial
5k-20k orders/mo
$99 / month
Features
- Unlimited order edits
- Unlimited order cancellations
- Onboarding call
- Priority support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
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0% of ratings are 1 stars
Support
App support provided by Fundamental Apps.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store credit, Shopify admin
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View customers
Merge customers, customer data
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View products
Products, collections
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Edit orders
Order fulfillments, order edits, all order history for the last 60 days, shipping information
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Edit discounts
Discount codes and promotions
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View store credit
Store credit accounts
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Edit Shopify admin
Files
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View other data
GDPR data requests, payment terms
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