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I can't access my products after installed. No customer support
Hello,
Thank you for sharing your feedback with us! We have checked our records and found that responses were sent to both emails you mentioned. Could you please confirm if you've received them? If not, we invite you to reach out to us directly at support@galaxio.io so we can assist you further.
Best regards,
The Support Team at Galaxio Inc.
A Stellar App. Simple, Intuitive, Excellent Design Options, Practical with Stellar Support. A potential Must-Have App for your Product Page to give Customers a high-level browsing experience.
Such an improved product image presentation look for our Empire theme! Quick and easy install. Lots of display options.
Indique l'existence d'un forfait gratuit. Mais n'existe pas au moment de l'installation. On me propose que l'option payante..
Merci pour votre avis ! Comme indiqué dans la liste, notre forfait gratuit n'est disponible que si vous bénéficiez d'un essai Shopify ou d'un forfait partenaire. Veuillez nous contacter à support@galaxio.io si vous avez des questions !
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Thanks for your review! As shown in the listing, our free plan is only available if you are on a Shopify Trial or Partner Plan. Please reach out to us at support@galaxio.io if you have any questions!
Easy and very useful app.
I needed help for some issues cuz my fault but had a great and quick support.
its the best app, even if you use premium theme. my conversion rate got so high and the team is super helpful.
its lame not free
We are currently still in the testing phase and are already particularly impressed by the great support from Jake!
Excellent, fast support!
We encountered a problem after installing the app, and for our support request, Jake jumped in immediately and helped to resolve the issue quite fast. We highly recommend this app!