Reviews (54)
Refine
-
By rating
Great app and excellent support. The app works reliably and offers the settings needed to present product media properly. Support was very responsive, helpful, and quickly provided a clear solution. Highly recommended!
Very happy with Jake’s support! He explained everything clearly, was very helpful and patient, and made sure all my questions were answered. Excellent customer service!
The app really makes it much easier to organize the pictures on the product page. Jake is very helpful with adding features, and he even wrote some custom code to be able to do things that weren't on the app itself. This app is a must for your store!
This app is incredibly easy to use and set up. I have no clue how any of these things work normally and I was able to set up a live version on my site in under 5 minutes. I love how customizeable the app is to use. Their support team was also very helpful. I didn't see my website's theme in their list when signing up, so they fixed that as soon as I reached out. 10/10 would recommend!
It clearly says on the app store page that they offer 14 days trial. However I was still charged, even though I have removed the app within 5 minutes of learning that its not up to the mark and doesn't offer to display selected variants only. We want a refund please!
Thank you for your feedback, and we’re sorry to hear about your experience.
After reviewing your account, we see that you initially installed our app on March 30th with a free trial, and then reinstalled it on September 15th, at which point the $2.99 USD charge was applied after the trial ended.
We’ve already reached out via email with steps to resolve this, and we’re eager to assist you further. Please respond to our email, or email us at support@galaxio.io, and we’ll do our best to ensure everything is resolved to your satisfaction.
Best regards,
The Galaxio Team
Its a great working app
Great product and support! Fast and responsive when I needed some assistance.
Overall very nice app and great support. Free assistance to make changes to my theme, definitely recommend!
I needed an app which would enhance the look of my products, and so far I'm really impressed with it. I did also need a some support to help set up with my theme, support was great, it now works perfectly.
Highly recommended. Fabulous customers service. I needed to change the size of the product gallery and got in touch them. With collaboration access, Jake sorted out everything super fast. I got the gallery exactly how I like it to be. Thank you very much.
