Reviews (239)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for boosting customer engagement and repeat business. They report increased retention, order values, and sales due to its effective rewards and points system. Features like customizable rewards, referral tracking, and analytics are particularly valued, along with easy setup and user-friendly interface. Integration with other platforms and gamification are significant benefits. The support team is also praised for their responsiveness and helpfulness.
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Amazing App, its extremely user friendly for both store owner and customer.
The Support team is very active and always there to guide and explain how to use all the features and iNcrease ROI.
They have a dynamic roadmap and always add new features to the app. Highly Recommended
May we always strive to exceed your expectations, Sally! It's our pleasure to serve customers like you :)
Thank you very much!
Don't worry about it's difficult to use and set up because the CS is so nice and helpful for the tech me how to set up my program. Now I can easy to manage the VIP level discounts and give them more rewards. And the price is reasonable for a small business.
We're happy to hear that you found our pricing reasonable for your small business. And Glad our team helped you gain what you are looking for .. To more successful milestones with Gameball!
We have been looking for an app to support customer retention by way of loyalty and rewards. We downloaded and used 6 on the shopify store but have never been satisfied with the process or the feedback. We finally found the ONE with this app! It is incredibly easy to use, very customisable in terms of rewards and the customer service is incredible! So happy we finally found this! This is a gamechanger
Customer Service is outstanding A++. This app is SO UNIQUE. There is really none like it. They keep improving their widgets adding new features. Its really good to see an app that builds on itself and constantly improves. Most apps stay stagnant, they get infrequent updates or just patch bugs. Having an app that you pay for monthly + rely on to retain customers such as this, that also gets better with age cant be understated. 10/10. Best app I have ever seen hands down. You just have to install it and try it for yourself. You wont regret it.
We love the app, we are using it for more than six months now. It's perfect if you have a gaming store or anything else that falls in the hobbies niche. The app itself has really cool feature to reward the customers. It sometimes feels a bit unstable to use in the backend of Shopify, but I would overall give undoubtedly a 5 out of 5 stars. Thanks!
Your love and support mean a lot to us. Thank you! Wishing your business a great success with Gameball.
This app is quite great, the attention they have is just perfect. (La aplicación es increible, el servicio de atención al cliente e maravilloso)
A very good loyalty program and points app, it has a lot of useful logos, and its customer service response is perfect and fast. I will recommend this app to all my seller friends!!!
Great user interface, best value for money specially when you run a retention based business and very helpful & dedicated support. Habiba (Customer success @ Gameball) and the entire support team are very responsive & supportive when it comes to troubleshooting internal issues regarding app. Big thanks for Gameball for their amazing solution. :)
It's not every day that we get such detailed feedback from customers. We are beyond grateful for that, and your kind support :)
The product looks great and has awesome support: Donia responds quickly and is always available. I recommend!
We are thrilled to hear that you found our app to be perfect for your needs👌 and that our support team was able to provide you with prompt assistance. That is what we're always up to
Did a comparison of almost all available loyalty programme apps on Shopify and found this to have the most functions if one is on the Pro plan. Subscription fees are steep but well, there isn't anything else better. ;-) Customer support is brilliant. Quick and solution-oriented. Thanks!!
Hi Jacqueline,
Thank you so much for your thoughtful feedback! we love that you loved our app and found what you are looking for and your recognition of our customer support team's quick and solution-oriented approach truly means a lot to us.
If you ever have more insights to share or if there's anything we can do to enhance your experience further, feel free to reach out. We're here to support you every step of the way!