Reviews (239)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and repeat business. They report increased retention, order values, and sales due to its effective rewards and points system. Features like customizable rewards, referral tracking, and analytics are particularly valued, along with easy setup and user-friendly interface. Integration with other platforms and gamification are significant benefits. The support team is also praised for their responsiveness and helpfulness.

June 8, 2021

We do really like the app!! Recommended !! You will experience a amazing strategy ;) Customer Service 10/10

SIMPLYOU
Belgium
6 months using the app
Gameball replied November 4, 2021

Thank you for your awesome feedback, we aim to provide an exceptional experience for all of our customers :)

April 27, 2022

I'm really enjoying using Gameball, they have premium features for a good price and an excellent Success Team - Habiba has always been quick to respond and super helpful! Highly recommend.

SEGA SHOP UK
United Kingdom
6 months using the app
Gameball replied May 8, 2022

Trust me, we enjoy working with a big brand like Sega just as much! Thank you so much for your kind words, always happy to help :)

June 15, 2021

We used Smile for 2 years, and Gameball is in a league of its own. There are SO many more features that you cannot even compare the two. As it currently stands, one would be foolish to use any other loyalty program from the Shopify app store than this one. The customer support is fantastic and the app just works incredibly well with tons of clever features.

Lianox
Germany
5 months using the app
Gameball replied November 4, 2021

Hi Lianox, thank you for sharing the awesome experience you encountered with our product. Your review means the world to us!

December 28, 2020

Found and tested this rewards app after a few tries with others. Definitely one of the best looking and functional app. Many creative ways to reward customers and makes us feel proud to have this running on our interface. Highly recommended!

sppfy.com
Singapore
5 months using the app
Gameball replied December 28, 2020

Thanks for your review! We are happy to hear that you've had a great experience using Gameball.
Happy Holidays 😄

Edited September 9, 2020

It took me 3 hours to research and decide, Gameball supports spanish, our local currency (Chile) and the pricing goes by hand with the store results.

It took me 2 hours to set up all, you can customize everything! Really easy to do, it really feels like a game, had fun doing it.

Entrelíneas Papelería
Chile
5 months using the app
Gameball replied September 29, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

August 30, 2022

The app is very complete. We had a complicated idea that we needed to implement and we not only found the features in the app, but the customer service is really amazing, We were helped numerous ways in a very quick manner from our account rep. Keep the good work Gameball

testing-corralboots.com
United States
5 months using the app
November 19, 2022

I had the pleasure of speaking with Lauren. Her customer service was absolutely amazing and she helped me walk through the process of getting started. She was very clear with her explanations and was extremely knowledgeable about the product. I love this app already!

A.Michelle Hairstyles
United States
5 months using the app
Gameball replied November 24, 2022

Thank you for your lovely words!

July 25, 2022

I had a call with Lauren and she was amazing. She clearly explained the steps needed to get what I need from the platform

CozmoBoxAU
Australia
5 months using the app
October 26, 2022

Great product so far and amazing customer service, especially there partnership specialist Lauren DeSouza who we have been working with.

Corefirst
United States
5 months using the app
Edited October 30, 2021

I would like to post this because Gameball is 1 of the perfect applications on shopify that can help you get what you want without complications and the customer service is superb, they answer you even during holidays and find your solution so fast. 5 starts it is :)

Tchooz Shoes
Lebanon
5 months using the app
Gameball replied November 4, 2021

Hello Joseph, for you to say " Gameball is one of the perfect applications on Shopify" makes our day! We are overjoyed with your review, thank you!